Christin Riley
Deer Park
Summary
Proven ability to adapt quickly to new environments with strong analytical, communication, and teamwork skills. Eager to contribute to team success and further develop professional skills. Brings a positive attitude and commitment to continuous learning and growth.
Overview
9
9
years of professional experience
Work History
Claims Adjuster
National Auto Care
05.2023 - Current
- Documented all findings in concise reports.
- Analyze insurance policies to determine coverage and ensure compliance with the terms and conditions allowing for appropriate claim payouts.
- Strengthened relationships with repair vendors, ensuring quality repairs at competitive prices.
- Managed a high volume caseload without sacrificing quality or timeliness in delivering resolutions to client's auto accident-related issues.
- Accelerated claims review process, ensuring timely payments and customer support.
Service Advisor
Mac Haik Hyundai
06.2018 - 03.2023
- Greet customers promptly and professionally, establishing a positive first impression.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast- paced environment.
- Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
- Maintained detailed records of services performed, ensuring accuracy in billing and warranty claims processing.
- Work closely with technicians to ensure that repairs are completed efficiently and according to customer specifications.
Estimator
ProCare
09.2016 - 05.2018
- Creating estimates compliant with specific insurance company requirements.
- Handling negotiations with insurance companies as needed.
- Reviewing of all final bills and supplemental billing prior to the delivery of the vehicle.
- Communicating frequently with technicians and parts department to insure timely completion of work.
Education
Diploma -
Lee County High School
Leesburg, GA05-2001
Skills
- Attentive listener
- Claims assessment
- Analytical decision-making
- Empathetic communication
- Information gathering
- Polite interaction skills
- Meticulous attention to detail
- Records organization and maintenance
- Enthusiastic approach
- Problem-solving skills
Timeline
Claims Adjuster
National Auto Care
05.2023 - Current
Service Advisor
Mac Haik Hyundai
06.2018 - 03.2023
Estimator
ProCare
09.2016 - 05.2018
Diploma -
Lee County High School
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