Christin Robillard
Benbrook,TX
Summary
Dynamic and dedicated professional with extensive experience at TDCJ, excelling in customer service and sanitation. Proven ability to enhance operational efficiency through effective multitasking and team collaboration. Recognized for fostering positive relationships and maintaining high standards of cleanliness, contributing to increased customer satisfaction and a safe work environment.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Food Service Worker
TDCJ
Gatesville, TX
07.2024 - 05.2025
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Janitorial Lead
TDCJ
Gatesville, TX
01.2022 - 07.2022
- Improved facility cleanliness by developing and implementing effective janitorial procedures.
- Increased customer satisfaction with consistently thorough attention to detail in all assigned areas.
- Ensured prompt response to emergency situations, minimizing downtime and potential hazards.
- Streamlined inventory management with systematic organization of cleaning supplies and equipment.
- Maintained a safe work environment through regular inspections and adherence to safety protocols.
- Contributed to a positive work environment through open communication channels among team members.
House Mother
Home
Benbrook, TX
03.2016 - 12.2021
- Managed household finances responsibly, ensuring adequate funds for necessities and special events.
- Developed life skills programs for residents, including budgeting, cooking, and time management.
- Provided emotional support during difficult times, helping residents navigate personal challenges.
- Enhanced residents'' well-being by creating a safe and nurturing living environment.
- Maintained a clean and organized house by delegating chores and supervising daily tasks.
Front Counter Cashier
Benbrook Cleaners
Benbrook, TX
08.2014 - 03.2015
- Enhanced front counter operations by maintaining a clean, organized, and welcoming environment.
- Maintained strong customer relationships through friendly interactions and attentive service.
- Managed high volumes of transactions during busy periods, maintaining accuracy and efficiency under pressure.
- Collaborated with team members to ensure seamless front counter operations during peak hours.
- Reduced wait times by efficiently multitasking between cash register operation and order preparation duties.
- Addressed customer inquiries and concerns promptly, ensuring a positive shopping experience.
Customer Service Representative
Macys Department Store
Fort Worth, TX
10.2009 - 03.2010
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Sales Representative
Dillards Department Store
Fort Worth, TX
10.2007 - 05.2009
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
Front Counter Clerk
Comet Cleaners Franchise Group LLC
Benbrook, TX
08.2005 - 09.2007
Education
Basics -
Weatherford College
Weatherford, TXH.S. Diploma -
Western Hills H.S.
Benbrook, TX05.2005
Skills
- Quick learner
- Positive attitude
- Multitasking
- Customer service
- Cleaning and sanitation
- Positive attitude and energy
- Team oriented
Certification
- Changes, TDCJ -2025
Timeline
Food Service Worker
TDCJ
07.2024 - 05.2025
Janitorial Lead
TDCJ
01.2022 - 07.2022
House Mother
Home
03.2016 - 12.2021
Front Counter Cashier
Benbrook Cleaners
08.2014 - 03.2015
Customer Service Representative
Macys Department Store
10.2009 - 03.2010
Sales Representative
Dillards Department Store
10.2007 - 05.2009
Front Counter Clerk
Comet Cleaners Franchise Group LLC
08.2005 - 09.2007
Basics -
Weatherford College
H.S. Diploma -
Western Hills H.S.