Christin Tackley
Apalachin,NY
Summary
Dedicated office assistant skilled in customer service and time management. Proven ability to manage daily operations and streamline workflows, ensuring effective communication and optimal inventory management.
Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
Reliable and upbeat [Job Title] successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
34
34
years of professional experience
Work History
Office Assistant
Allstate
Vestal, NY
11.2025 - 02.2026
- Managed daily office operations, ensuring efficient workflow and communication among team members.
- Assisted in organizing client files and documents, enhancing retrieval efficiency and accuracy.
- Coordinated scheduling of appointments and meetings, optimizing time management for staff and clients.
- Supported the preparation of reports and presentations, contributing to effective decision-making processes.
- Maintained office supplies inventory, implementing cost-effective purchasing strategies to reduce expenses.
Prep Manager
Originals Italian Pizza
Owego, NY
10.2021 - 11.2025
- Supervised food preparation to ensure quality and consistency in menu items.
- Trained staff on proper food handling and safety procedures.
- Coordinated inventory management to maintain optimal stock levels.
- Streamlined kitchen workflows to enhance efficiency and reduce waste.
- Implemented new recipes and cooking techniques to improve customer satisfaction.
- Conducted regular training sessions to foster team development and performance.
- Monitored compliance with health regulations and company standards.
- Collaborated with management on menu planning and seasonal offerings.
- Collaborated with executive chef on menu development, incorporating seasonal ingredients for optimal freshness and variety.
- Conducted regular performance evaluations for team members, recognizing strengths and identifying areas for growth and improvement.
- Organized storage areas for easy access to ingredients and supplies, minimizing wasted time during busy periods.
- Created a culture of continuous improvement within the prep team, encouraging open communication and collaboration to achieve excellence in all aspects of kitchen operations.
- Ensured consistent product quality by regularly reviewing and adjusting recipes according to feedback from both customers and staff.
- Monitored supply levels closely to avoid running out of essential items during peak hours or special events such as private parties or large group bookings.
- Conducted regular equipment maintenance checks to ensure smooth operations and prevent downtime due to malfunctions.
- Assisted with hiring decisions by participating in interviews and providing input on potential new hires'' skills and experience levels.
- Implemented portion control guidelines for dishes, optimizing cost efficiency without compromising customer satisfaction levels.
- Streamlined ingredient ordering process with suppliers, resulting in reduced costs without sacrificing quality or variety.
- Facilitated strong teamwork within the kitchen staff, fostering a positive work environment that resulted in increased productivity.
- Developed strong relationships with local vendors to ensure access to fresh produce at competitive prices.
- Managed daily scheduling of prep tasks, ensuring efficient allocation of resources and timely completion of all assignments.
- Reduced food waste through diligent inventory tracking and proper storage techniques.
- Provided ongoing training for team members on new techniques, tools, and best practices, enhancing overall skill levels within the department.
- Maintained high standards of cleanliness in all work areas, adhering to strict health and safety regulations.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Tracked food production levels, meal counts, and supply costs.
- Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Reviewed and approved employee schedules and timesheets.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Motivated staff to perform at peak efficiency and quality.
- Oversaw food preparation and monitored safety protocols.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Purchased food and cultivated strong vendor relationships.
Prep Cook
Olive Garden Restaurant
Vestal, NY
09.2017 - 09.2021
- Prepared high-quality ingredients for menu items, ensuring consistency and adherence to recipes.
- Maintained cleanliness and organization of kitchen workspace, promoting a safe cooking environment.
- Assisted in inventory management, tracking supplies and minimizing waste through efficient use.
- Collaborated with kitchen staff to streamline food preparation processes, enhancing service speed.
- Trained new team members on proper food handling techniques and kitchen safety protocols.
- Implemented best practices for food storage, ensuring freshness and compliance with health standards.
- Monitored cooking times and temperatures to guarantee quality control of dishes served to guests.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Contributed to a positive work atmosphere through effective communication and teamwork among staff members.
- Reduced food waste by properly storing ingredients and monitoring expiration dates.
- Followed orders from head chef to establish productive and timely preparation of meals.
- Maintained optimal food quality by adhering to strict guidelines for food safety and sanitation.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
- Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
- Stocked inventory efficiently, enabling seamless transition between meal services.
- Collaborated with kitchen team, effectively communicating to streamline processes and optimize workflow.
- Trained and assisted new kitchen staff members.
- Expedited food preparation for timely service by closely following chef''s instructions and prioritizing tasks.
- Provided support during peak business hours, ensuring smooth service flow while maintaining high-quality output.
- Sharpened knife skills, resulting in precise cuts and reduced preparation time.
- Played key role in special events catering, ensuring high-quality food production under pressure.
- Optimized food prep sequence, significantly reducing customer wait times.
- Improved customer satisfaction with timely preparation of ingredients, speeding up overall service time.
- Measured, weighed, and mixed appropriate ingredients according to recipe directions.
- Measured and mixed ingredients according to precise recipes for best results.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Monitored food quality and presentation to maintain high standards.
Deli Manager
TOPS MarketLLC
Owego, NY
07.2012 - 10.2017
- Supervised daily deli operations, ensuring compliance with safety and quality standards.
- Trained and mentored staff on product knowledge and customer service best practices.
- Managed inventory levels, optimizing stock rotation to minimize waste and enhance freshness.
- Developed promotional displays, increasing customer engagement and sales within the deli department.
- Implemented efficient scheduling processes, improving team productivity during peak hours.
- Analyzed sales data to identify trends, adjusting offerings to meet customer preferences effectively.
- Collaborated with upper management to devise strategic initiatives aimed at boosting deli profitability and market presence.
- Managed supply chain functions for deli supplies, ingredients and merchandise.
- Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
- Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
- Trained new team members on deli procedures, ensuring consistency in product quality and service levels.
- Worked closely with other department managers to improve cross-functional collaboration within the store.
Prep Manager
URC
Apalachin, NY
07.1992 - 06.2007
- Assisted with catering events as needed, demonstrating adaptability during high-pressure situations while maintaining quality standards.
- Coordinated with front-of-house staff regarding menu changes or special requests from guests, ensuring seamless communication between departments.
- Enhanced kitchen efficiency by implementing streamlined prep processes and improving workflow management.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Oversaw training of more than [Number] team members.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Implemented effective inventory control systems to reduce food spoilage and waste.
Skills
- Customer service
- Positive attitude
- Time management
- Data entry
- File organization
- Verbal communication
- Dedicated team player
- Resourceful
- Appointment scheduling
- Strong problem solver
- Valid Driver's license
- Invoice processing
- Supply restocking
- Inventory management
- Customer relationship management (CRM)
- Vendor relationship management
Timeline
Office Assistant
Allstate
11.2025 - 02.2026
Prep Manager
Originals Italian Pizza
10.2021 - 11.2025
Prep Cook
Olive Garden Restaurant
09.2017 - 09.2021
Deli Manager
TOPS MarketLLC
07.2012 - 10.2017
Prep Manager
URC
07.1992 - 06.2007