Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christina Abete

Houston,TX

Summary

Proven track record in enhancing customer satisfaction and sales revenue at Walmart, leveraging skills in order fulfillment and customer service excellence. Demonstrated ability to manage inventory and achieve significant improvements in efficiency. Known for exceptional attention to detail and team collaboration, consistently exceeding quality and timeliness goals.

Overview

13
13
years of professional experience

Work History

Digital Shopper

Walmart
09.2017 - Current
  • Enhanced customer satisfaction by efficiently addressing and resolving digital shopping inquiries.
  • Managed inventory and order fulfillment, ensuring accurate shipment of products in a timely manner.
  • Tracked substitutions and informed customers of changes.
  • Analyzed customer behavior data to create personalized recommendations, leading to more effective upselling and cross-selling opportunities.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Consistently met deadlines and quality goals for accuracy and timeliness.

Cashier Team Lead

Walmart
09.2015 - Current
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Used POS system to enter orders, process payments and issue receipts.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.

Cashier

Kroger
02.2012 - 12.2014
  • Welcomed customers and helped determine their needs.
  • Restocked and organized merchandise in front lanes.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Stocked, tagged and displayed merchandise as required.
  • Promoted store promotions and incentive programs to increase overall sales revenue.

Education

High School Diploma -

Sterling High School
Houston, TX
06.1999

Skills

  • Order Fulfillment
  • Shipping logistics
  • Attention to Detail
  • Customer service excellence
  • Team Collaboration
  • Accurate money handling
  • Sales expertise
  • Inventory Management
  • Work Ethic and Integrity

Timeline

Digital Shopper

Walmart
09.2017 - Current

Cashier Team Lead

Walmart
09.2015 - Current

Cashier

Kroger
02.2012 - 12.2014

High School Diploma -

Sterling High School
Christina Abete