CHRISTINA ACOSTA
El Paso,TX
Summary
Work opportunity demonstrating strong organizational and communication skills seeking to fully utilize work experience, skills, and training in a challenging work environment.
Overview
9
9
years of professional experience
Work History
Occupancy Specialist
WinnCompanies
02.2024 - Current
- Supported the team by taking on responsibilities as property manager, assistant manager, and occupancy specialist during vacancies, helping to ensure that essential duties were managed.
- Managed evictions and legal proceedings with diligence and adherence to legal protocols
- Collaborated with maintenance for property upkeep and work order management.
- Successfully completed tenant recertification processes such as Annual Recertification(ARs) and Interim Recertification (IRs)
- Managed the waitlist process to ensure seamless tenant transitions.
- Acquired proficiency in programs (Tax Credit, PBRA, PBV) and portals, particularly Yardi
- Followed up on delinquent tenants and coordinated collection efforts.
- Efficiently handled front office operations and administrative tasks
- Maintained positive relationships with tenants through clear communication and prompt responses to inquiries or concerns.
Transaction Manager
Better Homes And Gardens Real Estate
02.2022 - 01.2024
- Cultivated strong relationships with agents, lenders, and attorneys.
- Monitored contract execution to verify the complete fulfillment of terms.
- Managed over 15 transactions monthly, completed paperwork, and finalized sales or purchases.
- Coordinated leads management with Brivity CRM software to improve efficiency with prioritized prospects.
- Managed phone and email correspondence and handled incoming and outgoing mail.
Sales Coordinator
Coldwell Banker Realty
02.2019 - 10.2021
- Kept detailed records of sales and customer information in CRM software, updating database regularly to maintain top-notch service.
- Assisted an office with over 120 agents and helped with special tasks on adaily basis.
- Maintained efficient office operations by handling errands and administrative functions.
- Managed paper and electronic filing systems by routing various documents, taking messages, and managing incoming and outgoing mail.
- Accounts Payable; processed vendor invoices to ensure timely payment
- Processed and trained new sales agents
Office Administrator
Team Harosky Homes
11.2018 - 02.2019
- Coordinated with vendors, contractors, lenders and escrow officers regarding seller's and/or buyer's transaction
- Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events.
- Managed Social Media
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Interacted with customers by phone, email, or in person to provide information.
- Managed transactions and communicated with escrow and lender
Assistant Manager
Payless Shoe Source
11.2015 - 08.2018
- Assisted up to 50 customers daily with purchase of products
- Recovered and replenished department store, set displays according to monthly changes
- Opened and closed store, balanced cash registers, made daily deposits
- Supervised others and provided on the job training
- Reviewed operational records and reports to project sales and determined profitability
- Supervised day-to-day operations to meet performance, quality, and service expectations.
Assistant Store Manager
Shoe Department Encore
07.2017 - 10.2017
- Assisted up to 70 costumers daily with purchase of products, answering questions regarding product location, pricing and returns
- Recovered and replenished department store
- Opened and closed stores, balancing cash registers, replenishing change as needed
- Monitored periodic balance sheets of amounts and number of transaction to ensure goals are met
Education
Some College (No Degree) -
New Mexico State University - Dona Ana Community College
Las Cruces, NMHigh School Diploma -
Santa Teresa High School
Santa Teresa, NM05.2012
Skills
- Time management
- Leadership
- Adaptability
- Communication
- Computer Skills
- Team Work
- Transaction Coordination
- Contract Drafting
- Transaction Documentation
- Client Relations Focused
Languages
English
Spanish
Timeline
Occupancy Specialist
WinnCompanies
02.2024 - Current
Transaction Manager
Better Homes And Gardens Real Estate
02.2022 - 01.2024
Sales Coordinator
Coldwell Banker Realty
02.2019 - 10.2021
Office Administrator
Team Harosky Homes
11.2018 - 02.2019
Assistant Store Manager
Shoe Department Encore
07.2017 - 10.2017
Assistant Manager
Payless Shoe Source
11.2015 - 08.2018
Some College (No Degree) -
New Mexico State University - Dona Ana Community College
High School Diploma -
Santa Teresa High School
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