Christina Alston
Wake Forest,NC
Summary
Experienced Dental Insurance Coordinator with strong background in managing dental insurance claims, posting payments and eligibility verifications. Strengths include understanding of dental procedures, billing codes, and insurance policies. Committed to supporting team goals while ensuring optimal patient satisfaction.
Overview
7
7
years of professional experience
Work History
Dental Insurance Coordinator
Village Dental Family and Sedation Care
Raleigh, North Carolina
06.2020 - Current
- Verbally communicate with insurance companies and utilize web access to verify insurance coverage and eligibility for dental services.
- Process checks, EFT’S and virtual credit card payments.
- Submit claims and pre authorizations with proper attachments to ensure timely processing.
- Coordinate claim resolution for past due claims.
Dental Sterilization Technician/Insurance Verification Specialist
Wells Family Dental Group
Raleigh, North Dakota
08.2019 - 04.2020
- Received, sorted and processed dental instruments for sterilization.
- Inspected and tested all dental equipment to ensure proper functionality.
- Performed weekly maintenance on autoclave, ultrasonic cleaner and other sterilization equipment
- Verified patient insurance coverage and eligibility for dental services.
- Updated patient records when necessary due to changes in coverage or benefit levels.
- Cancelled and rescheduled patient’s appointments.
Modular Team Associate
Walmart
Wake Forest, North Carolina
03.2018 - 08.2019
- Coordinated and organized displays along with the arrangement of merchandise.
- Set up in store models and units used for merchandising equipment.
- Provided customer service support to resolve inquiries and complaints.
- Displayed calm demeanor in a fast pace environment
- Performed data entry of orders into system.
Education
Certificate - Dental Assisting
NC DentalU
Wake Forest, NC12-2018
Certificate - Cosmetology
Dudley Beauty School - Kernersville
Kernersville, NC06-1998
High School Diploma -
Warren County High School
Warrenton, NC06-1997
Skills
- Insurance claims processing
- Account Management
- Insurance knowledge
- Claims Processing
- Insurance Verification
- Customer service and assistance
- Dental insurance experience
Timeline
Dental Insurance Coordinator
Village Dental Family and Sedation Care
06.2020 - Current
Dental Sterilization Technician/Insurance Verification Specialist
Wells Family Dental Group
08.2019 - 04.2020
Modular Team Associate
Walmart
03.2018 - 08.2019
Certificate - Dental Assisting
NC DentalU
Certificate - Cosmetology
Dudley Beauty School - Kernersville
High School Diploma -
Warren County High School