Christina Anderson
Hawley,PA
Summary
Experienced front-end manager and food service professional with 20+ years of success in customer service, shift leadership, cash handling, scheduling, and daily operations. RAMP and ServSafe certified.
Overview
14
14
years of professional experience
Work History
Cashier/Cook
Pat's Bar and Grill
Hawley, Pennsylvania
2024.05 - 2026.09
- Operated front counter and POS as cashier, processing customer orders, handling cash and card payments, and ensuring accurate change and receipts.
- Prepared and cooked menu items to order, following ServSafe food safety standards and portion guidelines to maintain quality and consistency.
- Led shifts as acting manager, assigning tasks, monitoring workflow, and resolving customer issues to keep service running smoothly.
- Performed basic accounts payable duties, organizing invoices and coordinating with management to ensure timely vendor payments.
- Maintained a clean, stocked, and organized work area in both kitchen and front-of-house to support efficient service and compliance with RAMP guidelines.
Front End Manager
Reno's Pizzeria
Tafton, Pennsylvania
2018.10 - 2024.05
- Managed daily front counter operations, ensuring fast, friendly customer service and accurate cash handling throughout each shift.
- Oversaw accounts payable activities, reviewing invoices and coordinating timely payments to vendors and suppliers.
- Created and maintained staff schedules to align coverage with business needs while minimizing conflicts and overtime.
- Monitored inventory levels and ordered product to maintain adequate stock for peak periods and reduce last-minute shortages.
- Prepared and processed payroll information for front-end staff, verifying hours and resolving discrepancies before submission.
Server
The Dock On Wallenpaupack
Hawley, Pennsylvania
2017.07 - 2019.08
- Managed customer interactions and supported POS system operations.
- Coordinated shift setup and closing tasks while maintaining clean, friendly service environment.
- Supported smooth daily workflow through reliable front-end service and register handling.
Server/Cashier
Brother Brunos
Lords Valley, Pennsylvania
2013.03 - 2017.05
- Smooth shift coverage and side work helped maintain daily operations.
- Strong customer service supported positive guest experiences.
- Front-end responsibilities kept register area organized and efficient.
- Accurate POS processing and telephone order handling supported fast cash register service.
Education
Associates - General Business
University of Phoenix
Remote2012-01
Skills
- Skilled and dedicated front-end manager with 20 years of experience in the food service industry, specializing in operations management and customer service
- Proven track record in accounts payable, scheduling, and payroll management, while effectively leading teams to enhance service quality
- RAMP and ServSafe certified, committed to maintaining high standards of food safety and customer satisfaction
- Inventory management
Timeline
Cashier/Cook
Pat's Bar and Grill
2024.05 - 2026.09
Front End Manager
Reno's Pizzeria
2018.10 - 2024.05
Server
The Dock On Wallenpaupack
2017.07 - 2019.08
Server/Cashier
Brother Brunos
2013.03 - 2017.05
Associates - General Business
University of Phoenix