Christina Arcentales
Dorchester,United States
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Guest Experience Specialist
Petco Animal Supplies Stores Inc.
Worcester, MA
01.2023 - 12.2023
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Answered store and merchandise questions and led customers to wanted items.
Veterinary Assistant
Tufts At Tech Veterinary Clinic
Worcester, MA
01.2018 - 06.2021
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Updated and recorded customer or client information to maintain accounts.
- Answered and directed incoming calls using multi-line telephone system.
- Obtained information and history from clients to maintain medical charts.
Education
Bachelor of Science - Exercise Science
University of Massachusetts - Boston
Boston, MA05.2025
High School Diploma -
Worcester Technical High School
Worcester, MA06.2021
Skills
- Customer Service
- Telephone Etiquette
- Customer assistance and interaction
- Problem-solving skills
- Fluent in English and Spanish
- Oral and written communications
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Guest Experience Specialist
Petco Animal Supplies Stores Inc.
01.2023 - 12.2023
Veterinary Assistant
Tufts At Tech Veterinary Clinic
01.2018 - 06.2021
Bachelor of Science - Exercise Science
University of Massachusetts - Boston
High School Diploma -
Worcester Technical High School
Similar Profiles
Frederick BrehmFrederick Brehm
Management Team Member at Petco Animal Supplies Stores Inc.Management Team Member at Petco Animal Supplies Stores Inc.
Ruby RaygozaRuby Raygoza
Sales Associate at Petco Animal Supplies Stores Inc.Sales Associate at Petco Animal Supplies Stores Inc.
Mathew FosterMathew Foster
Warehouse Worker at Petco Animal Supplies Stores Inc.Warehouse Worker at Petco Animal Supplies Stores Inc.
JADE ATISJADE ATIS
Operations Generalist at Petco Animal Supplies Stores Inc.Operations Generalist at Petco Animal Supplies Stores Inc.
Biyis AlexisBiyis Alexis
Assistant Production Manager at 1800 Busy Dog Basement TechnologiesAssistant Production Manager at 1800 Busy Dog Basement Technologies