Christina Avila

• Serve as Head Teller, Universal Banker, and Customer Service Representative, supporting a wide range of daily banking operations.

• Process deposits, withdrawals, loan payments, account transfers, and other banking transactions accurately.

• Handle and balance cash while maintaining strict accuracy and security procedures.

• Assist customers with account questions, banking needs, and problem resolution such as telephone banking, debit cards, etc.

• Open and service customer accounts and assist with account maintenance.

• Provide information about banking products and services based on customer needs.

• Build strong customer relationships through professional, friendly, and personalized service.

• Use banking software and computer systems to process transactions and maintain accurate customer information.

• Assist with training, guidance, and support of other tellers.

• Help oversee daily teller operations and ensure policies and procedures are followed.

• Communicate effectively with customers, coworkers, and management.

• Maintain confidentiality and protect sensitive customer and financial information.

• Demonstrate strong attention to detail, organization, and accuracy in a fast-paced banking environment.

● Provided customer service and administrative support.

● Communicated with customers and assisted with questions and requests.

● Used computer systems to maintain information and complete daily tasks.

● Demonstrated strong organization, attention to detail, and time-management skills.

● Processed deposits, withdrawals, cash transactions, loan payments, and other banking transactions.

● Handled and balanced cash accurately while following bank policies and security procedures.

● Served as Head Teller for a period of time, assisting with daily teller operations.

● Provided excellent customer service and resolved customer concerns professionally.

● Used computer systems and banking software to process transactions and maintain customer information.

● Demonstrated strong communication, computer, organization, and customer service skills.

● Maintained confidentiality of customer financial information.

● Provided friendly and efficient customer service in a fast-paced environment.

● Processed customer orders and handled cash and card transactions accurately.

● Maintained a clean and organized work area.

● Communicated effectively with customers and coworkers.

● Worked efficiently as part of a team during busy periods.

● Provided excellent customer service and accurately processed customer orders.

● Handled cash and credit/debit transactions.

● Maintained a clean and organized work environment.

● Communicated professionally with customers and team members.

● Worked effectively in a fast-paced environment.