
Dynamic retail professional with extensive experience in operations management. Proven track record in enhancing customer satisfaction and team performance through effective staff training and leadership. Skilled in inventory control and decision-making, consistently achieving operational efficiency and fostering a positive work environment.
• Manage patient flow and oversee the registration process to minimize wait time.
• Directly supervise front desk staff, handle scheduling, and conduct performance evaluation in partnership with site Manager
• Order medical, vaccinations, and office supplies
•Oversaw floor operations and managed administrative duties during staff shortages.
•Facilitated patient care by collecting health history and vital signs to prepare for provider assessments.
Customer service
Money handling
Team leadership
Decision-making
Time management
Customer relations
Team motivation
Staff training and development
Employee scheduling
Operations management