Christina Bacon
Boyertown,PA
Summary
Versatile professional with strong adaptability and resourcefulness, demonstrating exceptional organizational skills and motivation. Proven ability to leverage diverse work experiences to drive company growth and enhance operational efficiency. Committed to continuous improvement and professional development in dynamic environments.
Overview
14
14
years of professional experience
Work History
Office Manager/Administrative Assistant
Refrigeration Technologies, LLC
Pottstown, PA
05.2024 - Current
- Accounts Payable/Accounts Receivable
- Human Resources, payroll processing, health benefits
- Homebase Schedule Administrator for Staff
- Daily cash/credit card monitoring
- Managed office operations and maintained organized filing systems.
- Maintained filing system for records, correspondence and other documents.
Veterinary Receptionist
Affordable Spay Neuter Clinic
Pottstown, PA
01.2020 - 04.2024
- Greet and welcome visitors professionally, providing information about the services the clinic offers
- Scheduled and maintained office and surgical appointments
- Called and confirmed appointments daily
- Assisted in resolving client complaints and disputes
- Handled and processed cash, credit card, and Care Credit payments with accuracy
- Proper phone etiquette when talking with clients and vendors
- Performed light clerical tasks such as faxing, copying, filing, scanning, and emailing documents.
- Greeted clients and their pets upon arrival at the clinic.
Receptionist/Administrative Assistant
VRC
Malvern, PA
02.2012 - 06.2021
- Greet clients/patients before appointments
- Schedule appointments for multiple doctors
- Maintained client/patient records via email/fax/copy/mail/filing
- Emotional support for clients and patients
- Account Receivables/Payables
- Human resources, payroll, health benefits, 401K, training
- Staff Scheduling for multiple departments
Tech Assistant
Diagnostic Imaging Services
Malvern, PA
02.2017 - 02.2019
- Assisted Vet Tech with holding patients
- Greeted clients and patients before appointments
- Explanation to clients on the process of an ultrasound services
Education
Associate's Degree - Liberal Studies
Montgomery County Community College
Pottstown, PA06-2027
High School - Business
Pottstown Senior High School
Pottstown, PA06.1994
Skills
- Computer literacy
- Leadership
- Time management
- Documentation review
- Microsoft
- Appointment scheduling
- Payroll processing
- Customer relations
- Effective communication
- Problem resolution
- Document management
- Organizational skills
- Administrative support
- Expense reporting
- Scheduling coordination
- Account reconciliation
- Vendor engagement
- Human resources
- Information protection
- Banking operations
Affiliations
- Gardening
- Rescue animals
- Dancing
- Family and friends gatherings
- Arts and Crafts
Timeline
Office Manager/Administrative Assistant
Refrigeration Technologies, LLC
05.2024 - Current
Veterinary Receptionist
Affordable Spay Neuter Clinic
01.2020 - 04.2024
Tech Assistant
Diagnostic Imaging Services
02.2017 - 02.2019
Receptionist/Administrative Assistant
VRC
02.2012 - 06.2021
Associate's Degree - Liberal Studies
Montgomery County Community College
High School - Business
Pottstown Senior High School