Christina Barber
Irving,TX
Summary
After being with Wingstop for 5 years, I have been able to grow as an operator and develop my leadership skills. I pride myself on my ability to develop my team to the next level while continuously developing myself. My goal is to continue to grow myself and others by leveraging my effective communication and influential leadership skills. I have worked for several top-tier operators, learning as much as I can from each, ultimately shaping who I am as a leader today.
Overview
4
4
years of professional experience
Work History
Shift Leader
Wingstop
07.2021 - Current
- Resolved problems promptly to elevate guest experience
- Enforced QSC standards to deliver ideal guest experiences and protect Wingstop as a brand.
- Used company tools and resources to train new/pre-existing employees.
- Motivated, trained and disciplined employees to maximize performance.
- Managed team schedule with a focus on coverage needs and individual strengths.
- Elevated Shift Leader team capabilities utilizing 1:1s and delegating high-level responsibilities
- Controlled labor, COGS, SMG, and QSC to be in line with Wingstop's Top Gun standards.
- Achieved Top 10 scorecard ranking for several weeks for Q3
Cashier
Wingstop Restaurant Inc.
09.2019 - 01.2020
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Irving High School
Irving, TX05.2018
Skills
- Mentoring
- Cash Handling
- Team Leadership
- Food Safety Processes
- Daily Operations
- Staff Training
- Technologically Advanced
- Strategic Planning Skills
- Relationship/Team Building
- Training and Development Background
- Team Meetings
Timeline
Shift Leader
Wingstop
07.2021 - Current
Cashier
Wingstop Restaurant Inc.
09.2019 - 01.2020
Irving High School
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