Christina Beauchesne
Cape Coral,FL
Summary
Experienced with clinical supervision, ensuring high standards of patient care and staff performance. Utilizes effective communication and leadership skills to manage teams and resolve conflicts. Recognized for leadership, attention to detail, and the ability to keep high-volume clinics running efficiently and smoothly. Knowledge of compliance regulations and best practices in clinical settings.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Clinical Supervisor
Gardner Orthopedics
Fort Myers, FL
03.2015 - Current
- Supervise clinical staff to ensure adherence to best practices and standards of care.
- Create and oversee provider schedules to ensure efficient staff coverage across departments.
- Coordinate daily/ weekly clinical operations and address patient flow, staffing needs, and support for providers.
- Conduct team training, evaluations, and ongoing mentorship to promote professional growth and accountability.
- Serve as the primary point of contact between providers, staff, and administration.
- Strengthened compliance with healthcare regulations through rigorous oversight and continuous education of clinical staff.
- Developed policies and procedures for effective patient-centered care.
- Recruited, hired and trained clinical staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Responded to patient complaints and concerns, restoring trust and maintaining clinic reputation for quality care.
Scheduler / Medical Assistant
Orthopedic Specialists of SW FL
Fort Myers, FL
07.2009 - 03.2015
- Managed multiple provider schedules and coordinated appointments and meetings.
- Conducted patient intake, documenting medical history and vital signs accurately.
- Answered telephone calls to offer office information, answer questions, and schedule appointment.
- Prepared examination rooms and maintained cleanliness and organization of medical equipment.
- Contributed to positive health outcomes by educating patients on treatment plans and follow-up care instructions.
- Prepared lab specimens for diagnostic evaluation.
- Oriented and trained new staff on proper procedures and policies.
- Assisted physicians with patient examinations and procedures, ensuring optimal care delivery.
Medical Records Clerk
Florida Urology Physicians
Fort Myers, FL
03.2007 - 07.2009
- Organized and maintained patient records in compliance with HIPAA guidelines.
- Handled record requests from patients, providers, and external facilities.
- Maintained confidentiality of sensitive patient information through secure filing practices.
- Responded to patient inquiries to provide information and details of medical records.
- Facilitated smooth communication between departments and satelite offices by providing timely access to patient records.
Office Manager & Customer Service
Kane's Furniture
Fort Myers, FL
08.2002 - 03.2007
- Supervised daily office operations including scheduling service calls, inventory, and weekly reporting.
- Delivered high-level customer service, resolving issues and coordinating logistics for deliveries and installations.
- Processed orders, managed billing concerns, and trained front desk team members.
- Manage timesheet submission accurately and efficiently for all staff
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Led weekly team meetings with sales staff to review performance and boost team productivity.
Education
Associate of Arts Degree -
Florida SouthWestern State College (FSW)
Skills
- Team Leadership & Supervision
- Medical Scheduling & Coordination
- Staff scheduling
- Clinical Workflow Management
- EMR & Medical Records
- HIPAA Compliance
- Staff Training & Evaluation
- Office Operations & Administration
- Conflict Resolution & Communication
- Patient Care & Support
Certification
- CCMA (Certified Clinical Medical Assistant)
- Phlebotomy
- BLS/CPR
Timeline
Clinical Supervisor
Gardner Orthopedics
03.2015 - Current
Scheduler / Medical Assistant
Orthopedic Specialists of SW FL
07.2009 - 03.2015
Medical Records Clerk
Florida Urology Physicians
03.2007 - 07.2009
Office Manager & Customer Service
Kane's Furniture
08.2002 - 03.2007
Associate of Arts Degree -
Florida SouthWestern State College (FSW)