Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Christina Bernhard

Eagle Lake

Summary

Dynamic bartender shift manager with a proven track record in customer service, staff training, and inventory management. Committed to creating exceptional guest experiences through innovative cocktail preparation and efficient bar operations.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Bartender Shift Manager

Ruby Tuesday
Bartow
09.2024 - 01.2026
  • Managed bar operations during shifts, ensuring smooth service delivery.
  • Oversaw inventory management, tracking supplies and placing orders as needed.
  • Trained new bartenders on cocktail preparation and customer service skills.

Server

Brass Ring Pub
Jupiter
04.2024 - 09.2024
  • Provided excellent customer service in a fast-paced pub environment.
  • Assisted customers with menu selections and beverage pairings.
  • Maintained cleanliness and organization of dining and service areas.

Managing Bartender

Gator's Shack
Loxahatchee Groves
02.2020 - 03.2024
  • Supervised staff to ensure high-quality service and customer satisfaction.
  • Created and updated cocktail menus based on seasonal trends and customer preferences.
  • Trained new employees on drink preparation and customer service protocols.
  • Provided exceptional customer service to enhance guest experiences.
  • Mixed cocktails and beverages based on customer preferences.

Bartender Shift Manager

Ruby Tuesday
Sebring
11.2017 - 01.2021
  • Managed bar operations during shifts, ensuring smooth service delivery.
  • Trained new bartenders on cocktail preparation and customer service skills.
  • Oversaw inventory management, tracking supplies and placing orders as needed.

Managing Bartender

Hurricane Grill & Wings
Palm Beach Gardens
08.2014 - 07.2017
  • Managed daily restaurant operations to ensure smooth service and guest satisfaction.
  • Trained and supervised staff to maintain high service standards and compliance.
  • Mixed cocktails and beverages based on customer preferences.
  • Maintained cleanliness and organization of the bar area.
  • Provided exceptional customer service to enhance guest experiences.

Education

High School Diploma -

Survivors Charter School
West Palm Beach, FL
06-2003

Skills

  • Inventory management
  • Cocktail preparation
  • Customer service
  • Staff training
  • Menu development
  • Bar operations management
  • Problem solving
  • Attention to detail
  • Time management
  • Upselling strategies
  • Ordering supplies
  • Employee coaching
  • Beverage making
  • POS system operation
  • Scheduling staff
  • Handling difficult customers
  • Anticipating guest needs
  • Alcohol awareness
  • Strong multitasking
  • Marketing and sales experience
  • Staff management
  • Safe food handling procedures

Certification

ServeSafe Manager

Timeline

Bartender Shift Manager

Ruby Tuesday
09.2024 - 01.2026

Server

Brass Ring Pub
04.2024 - 09.2024

Managing Bartender

Gator's Shack
02.2020 - 03.2024

Bartender Shift Manager

Ruby Tuesday
11.2017 - 01.2021

Managing Bartender

Hurricane Grill & Wings
08.2014 - 07.2017

High School Diploma -

Survivors Charter School
Christina Bernhard