Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christina Botelho

RIVERSIDE

Summary

Dynamic MET Supervisor with a proven track record at The Home Depot Inc, enhancing team productivity through effective workload management and fostering a collaborative environment. Skilled in visual display standards, I successfully implemented merchandising strategies that improved customer engagement and satisfaction. Committed to continuous improvement and professional development.

Experienced with team leadership, operational management, and safety compliance. Utilizes strategic planning and problem-solving to optimize workflows. Strong understanding of regulatory standards and team dynamics, driving consistent performance improvements.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

24
24
years of professional experience

Work History

MET Supervisor

The Home Depot Inc
05.2010 - Current
  • Enhanced team productivity by implementing efficient scheduling and task allocation strategies.
  • Established a strong safety culture within the team by conducting regular safety audits and trainings.
  • Led successful projects from inception to completion by setting clear objectives, managing resources, and tracking progress diligently.
  • Conducted performance evaluations for team members, providing constructive feedback for professional growth.
  • Achieved consistent on-time delivery of projects by closely monitoring progress against established deadlines.
  • Addressed personnel issues promptly, fostering a positive work environment that encouraged collaboration and productivity among team members.
  • Fostered an environment of open communication within the team, promoting feedback sharing for ongoing growth and development.

MET Team Associate

The Home Depot Inc
05.2009 - 05.2010
  • Aided in maintaining a high level of store security by following proper procedures for locking, securing, and monitoring access points during shifts.
  • Played an active role in loss prevention efforts by monitoring merchandise conditions and reporting discrepancies immediately.
  • Completed assigned tasks accurately while consistently adhering to quality standards set forth by the company.
  • Enhanced customer satisfaction through timely completion of MET-related tasks and maintenance.
  • Improved store appearance by efficiently executing planogram resets and merchandise updates.
  • Demonstrated adaptability by swiftly adjusting to changes in task priorities or project timelines as needed.

Department Supervisor With Keys

The Home Depot Inc
11.2004 - 05.2009
  • Conducted regular performance evaluations to identify areas of improvement and provide constructive feedback for employee growth.
  • Enhanced team productivity by implementing efficient scheduling and task delegation strategies.
  • Implemented visual merchandising strategies, resulting in an attractive store presentation that enticed customers to make purchases.
  • Optimized department layout for better traffic flow, enhancing the overall shopping experience.
  • Demonstrated strong leadership qualities by stepping up during supervisor absences to oversee day-to-day operations seamlessly.
  • Assisted in hiring, onboarding, and training new employees, ultimately creating a more skilled workforce.
  • Ensured compliance with company policies and procedures, maintaining a safe workplace for all staff members.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.

Expeditor

The Home Depot Inc
12.2001 - 11.2004
  • Managed high volumes of orders while maintaining accuracy through attention to detail and effective time management skills.
  • Handled urgent requests from customers, working diligently to resolve issues quickly without compromising quality standards.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Improved delivery times by closely monitoring and prioritizing urgent orders.
  • Assisted in reducing lead times by coordinating with production teams on material requirements and schedules.
  • Boosted customer satisfaction by resolving issues promptly and providing regular updates on order status.

Education

No Degree - Medical Terminology

Quinsigamond Community College
Worcester, MA

High School Diploma -

Douglas High School
Douglas, MA
06-1998

Skills

  • Workload management
  • Merchandise presentation
  • Retail display setup
  • Seasonal planning
  • Fixture updates
  • Sales floor resets
  • Visual display standards
  • Display installation
  • Willingness to learn
  • Teamwork and collaboration
  • Multitasking and prioritizing
  • Problem-solving

Timeline

MET Supervisor

The Home Depot Inc
05.2010 - Current

MET Team Associate

The Home Depot Inc
05.2009 - 05.2010

Department Supervisor With Keys

The Home Depot Inc
11.2004 - 05.2009

Expeditor

The Home Depot Inc
12.2001 - 11.2004

No Degree - Medical Terminology

Quinsigamond Community College

High School Diploma -

Douglas High School

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