David Henderson
Cumming,GA
Summary
Customer-focused retail professional with experience in customer service, merchandising, and store organization. Strong attention to detail and effective communication support smooth operations, accurate execution, and quality results. Committed to helping teams work safely and deliver a positive experience.
Overview
11
11
years of professional experience
Work History
MET Supervisor
The Home Depot
Cumming, GA
11.2023 - Current
- Assisted Home Depot associates with merchandising execution, ensuring compliance with visual standards.
- Assisted with bay resets and planogram compliance across store aisles.
- Trained team members on Home Depot safety practices and store standards.
- Communicated daily with store leaders to align on project priorities and operational needs.
- Supported team use of Home Depot tools and execution procedures.
- Guided team members in executing tasks and adhering to Home Depot safety practices.
- Resolved complex operational issues promptly.
- Collaborated with other departments to keep operations running smoothly across the organization.
- Developed, implemented, and monitored quality control systems.
MET Team Associate
The Home Depot
Cumming, GA
06.2022 - 11.2023
- Assisted customers in locating items and lifting heavy loads to improve their shopping experience.
- Reset Home Depot bays to match planograms and merchandising instructions.
- Placed price tags and product signage to improve displays and promote items.
- Used handheld scanners to verify merchandise locations and label accuracy.
- Followed Home Depot safety procedures while completing merchandising work.
- Maintained cleanliness in work areas to promote safety and efficiency, neat, and organized for better productivity and safety.
- Developed strong partner store relationships to enhance customer satisfaction.
Retail Assocaite
Kroger
Cumming, GA
12.2015 - 04.2021
- Welcomed customers upon entry to create a friendly atmosphere and addressed inquiries to enhance shopping experience using Kroger service standards.
- Assisted customers in locating products, provided answers to questions, and made tailored product recommendations.
- Greeted customers and provided excellent customer service.
- Operated register, processed payments, and efficiently handled coupons and returns to ensure smooth transactions.
- Operated a cash register to process payments from customers.
- Scanned items and verified prices during checkout transactions.
- Stocked shelves and rotated products to maintain fresh merchandise.
- Organized displays and maintained clean aisles throughout the store.
Education
High School Diploma -
Homeschool
Cumming, GA05-2014
Skills
Timeline
MET Supervisor
The Home Depot
11.2023 - Current
MET Team Associate
The Home Depot
06.2022 - 11.2023
Retail Assocaite
Kroger
12.2015 - 04.2021
High School Diploma -
Homeschool