Summary
Overview
Work History
Education
Skills
Additional Information
Work Availability
Quote
Timeline
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Christina Braimah

Christina Braimah

Rochester,New York

Summary

Seven plus years in Customer Service. Exceptional customer service skills and experience with high request rate. Extraordinary attention to detail.

Focused team player ready to serve as mentor and resource to residents. Friendly with talent for building trust with individuals through counseling and advice. Approachable demeanor with strong problem-solving skills to tackle various needs or issues.

Overview

5
5
years of professional experience

Work History

Residential Counselor

DePaul
08.2022 - 06.2023
  • Worked in conjunction with peers and supervisors to efficiently enforce behavioral goals and development of residents
  • Served as an integral part of the team to attain the required rehabilitation objectives of the clients through progress charts
  • Implemented document training plans, emphasizing patient skills development and aligning with overall program objectives
  • Provided assistance for ten assigned residents with mental and behavioral challenges
  • Implemented behavioral and psychiatric rehabilitation treatment plans
  • Monitored and distributed medications to clients' as directed by their medical team
  • Monitored and documented client progress toward meeting goals and objectives.
  • Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal, and social skills.
  • Encouraged clients to develop self-advocacy skills and to become active participants in own treatment plans.
  • Resolved conflicts by performing in-time crisis intervention and enforcing discipline and behavior metrics.
  • Supported residents in coping with emotions and fears through one-on-one sessions.
  • Assisted residents in adhering to treatment plans by setting up medical appointments, arranging transportation, coordinating services, and providing emotional support.
  • Communicated behavior choices to residents by outlining positive and negative consequences of choices.
  • Collaborated with case managers to maintain continuity of care and to provide referrals to treatment programs.
  • Delivered frequent summaries on resident progression and regression in treatment to provide recommendations towards treatment plan for success.
  • Developed and maintained relationships with community resources to provide additional support services.
  • Developed and implemented comprehensive individualized treatment plans for high-risk clients in residential setting.
  • Educated clients on managing mental health disorders and identifying signs and symptoms of relapse.
  • Coordinated with other professionals to develop interdisciplinary treatment plans.
  • Provided crisis management and intervention during emergency situations.
  • Enforced policies and safety standards through building and room rounds.
  • Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
  • Coordinated activities and events to create safe, positive and inclusive environment.
  • Promoted culture of respect and understanding among students.
  • Helped develop and implement programs to foster community growth and development.
  • Conducted weekly meetings with students to review goals, address issues and provide support.
  • Solved grievances and complaints by collaborating with residents.

C.N.A

Fairport Baptist Home
08.2018 - 03.2019
  • A
  • Providing great patient care
  • Providing physical support for patients and assisting with ADL’S
  • Turning and repositioning bedridden patients
  • Ensuring patients or residents receive an appropriate diet by reviewing their dietary restrictions, food allergies, and preferences
  • Obtaining a wide range of information from physicians, caregivers, and nurses about patient conditions, treatment plans, and suggested activities
  • Recording vital signs, including blood pressure, pulse, temperature, and respiration rate as requested by staff
  • Examining patients to detect issues requiring medical care
  • Noting observations of patient behavior, including complaints, or physical symptoms to nurses.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Educated patients and family members on best home care practices for healing and recovery.
  • Documented patient information and care activities in electronic health record.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.

Education

C.N.A Certificate -

Brockport
05.2017

Skills

  • Excellent communication and listening skills
  • Good conflict resolution and crisis management abilities
  • High levels of patience, empathy, and respect
  • Crisis Situations
  • Resident Support
  • Living Skills Assistance
  • Resident Counseling
  • EMR Software Updates
  • Substance Abuse Disorders
  • Progress Monitoring
  • Community Meetings
  • Behavioral Intervention Plans (BIP)
  • HIPAA Protocols
  • Administrative Duties
  • Case File Management
  • Resident Service Plans
  • Care Plan Management
  • Dialectical Behavioral Therapy
  • Medication Identification

Additional Information

  • Awards Professionalism High Honors

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt

Timeline

Residential Counselor

DePaul
08.2022 - 06.2023

C.N.A

Fairport Baptist Home
08.2018 - 03.2019

C.N.A Certificate -

Brockport

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Christina Braimah