As a professional in the healthcare industry for over 30 years, I can offer my ability to multitask, learn quickly and provide exceptional patient care. My loyalty to my profession provides a stable environment for my colleagues as well as patients.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Patient Financial Specialist
Frederick Health Hospital
Frederick, MD
09.2025 - Current
Processed patient insurance claims to ensure timely reimbursements.
Managed patient accounts, resolving discrepancies and enhancing financial accuracy.
Collaborated with healthcare teams to streamline billing processes and improve patient communication.
Maintained strict confidentiality of patient data by adhering to HIPAA regulations and company policies regarding information security.
Use multiple insurance portals to inquire about payments being received and/or being processed and their pay dates with amounts
Reach out to insurance companies when errors or claims do not process through our third party venders.
Remote AR/Insurance and Financial Billing/Accounts
eAssist Remote
09.2023 - Current
Managed patient billing accounts, submitted claims, maintaining multiple different offices, and verified multiple insurances
Dental Assistant/Receptionist/Patient and Billing Coordinator
Dr. Viney P. Saini Orthodontics
01.2019 - 08.2023
Provided patients/parents with treatment plans, verified/filed insurance claims, scheduled appointments, assisted doctor with patients, marketing, collected payments, and performed diagnostic records of patients
Dental Assistant/Patient Coordinator/Receptionist
Rosemont Dental Center
Frederick, MD
01.2016 - 01.2018
Provided assistant to the doctor/hygienist, assisted with checking in and out patients, and answered phone calls
Treatment/Financial Coordinator
Smile Frederick Orthodontics
Frederick, MD
01.2015 - 01.2016
Provided patients with payment plan options, verification and filing of insurance claims, assisted with scheduling appointments, and billing
Provided assistance with checking in and out patients, verification and filing of insurance claims, marketing, assisted answering multi-line phone
Treatment Coordinator
Dr. Frederick S Fritz
Rockville, MD
01.2003 - 01.2012
Provided patients/parents with treatment and payment options, performed diagnostic records for patients, verification and filing of insurance claims, reviewed medical history, assisted with patient check in/out
Education
Frederick Community College
High School Diploma - undefined
Linganore High School
Emergency Medical Technician
Howard Community College
06-2013
Skills
CPR Certified
Infection Control/OSHA Training
Four-Handed Chairside Assisting
Dentrix
Eaglesoft
Orthoware/Dolphin Management
Certification
Dental Assistant - April 1997 to present
Dental Radiology - March 1997 to March 2023
LANGUAGES
American Sign Language - Beginner
Timeline
Patient Financial Specialist
Frederick Health Hospital
09.2025 - Current
Remote AR/Insurance and Financial Billing/Accounts
eAssist Remote
09.2023 - Current
Dental Assistant/Receptionist/Patient and Billing Coordinator