Christina Brown
Alexandria,LA
Summary
Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position. Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Shift Manager
B&G Foods
05.2023 - Current
- Coordinated project workflows for departments.
- Identified potential bottlenecks in the operational processes which resulted in improved productivity levels over time.
- Troubleshot equipment to reduce service calls and downtime.
- Positioned team members in areas based on strengths
Cashier
JCPenney
10.2022 - 04.2023
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Direct Care Professional
St. Mary's Residential Training School
01.2020 - 06.2020
- Maintained accurate records of client progress, medication administration, and incident reports to ensure effective communication among team members.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Supported clients'' emotional well-being through compassionate listening, empathy, and encouragement during difficult times.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Monitored clients' overall health and well-being and noted significant changes.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Managed emergencies effectively while remaining calm under pressure, ensuring prompt medical attention if needed.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
Housekeeper
Cabrini Hospital
03.2017 - 11.2019
- Ensured all rooms met hospital cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Dusted picture frames and wall hangings with cloth.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
Education
Certification - Clinical Medical Assisting
Blue Cliff College - Alexandria
1505 Metro Dr, Alexandria, LA, 7130105.2024
GED -
Central Louisiana Technical Community College - Alexandria
Alexandria, LA05.2015
High School Diploma -
Peabody Magnet High School
2727 Jones Ave, Alexandria, LA 7130205.2012
Skills
- Inventory controls
- Workflow Analysis
- Inventory Management
- Production Management
- Equipment Operation
- Staff Training and Onboarding
- Energetic and Enthusiastic
- Cash Handling
- Health and safety requirements
- Heartsaver First Aid (First Aid)
- CPR Certification
- Excellent oral and written communication
Bus Driving Certification
Attended the Bus Driving class and passed test held by the Rapides Parish School Board Office obtaining my certificate of completion.
Certification
- CPR/AED Certification
- Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA).
Timeline
Shift Manager
B&G Foods
05.2023 - Current
Cashier
JCPenney
10.2022 - 04.2023
Direct Care Professional
St. Mary's Residential Training School
01.2020 - 06.2020
Housekeeper
Cabrini Hospital
03.2017 - 11.2019
Certification - Clinical Medical Assisting
Blue Cliff College - Alexandria
GED -
Central Louisiana Technical Community College - Alexandria
High School Diploma -
Peabody Magnet High School
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