Christina Bufalino

• Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
• Boosted dental practice revenue by optimizing billing procedures and diligently following up on outstanding payments.
• Effectively resolved patient concerns or complaints, maintaining excellent client relations and promoting ongoing customer loyalty.
• Collaborated closely with dentists to create customized treatment plans that best met individual patient needs while maximizing practice profitability.
• Maintained a professional and welcoming atmosphere, fostering strong relationships with patients and encouraging referrals.
• Maintained patient data with required regulatory chart documents, personal information and treatment consultation documentation.
• Developed successful marketing strategies to attract new patients while retaining existing clientele base.

Assisted on Records exams.

Took patient extra oral and intra oral photos.

Took cephalometric and panoramic X rays.

Bonded Invisalign buttons and presented tx with welcome instructions and demonstrations on models.

Wrote up patient charts.

Post operative instructions meeting with parents.

Untied orthodontic patients braces.

Placed all wires, Warren springs, coil springs, continuous chains, ligature ties, etc.

Managed the entire office while filing insurance claims, scheduling appointments and assisting all at one time.

Kept front office clean and well-organized to keep areas presentable for patients and maximize professional appeal.

Created and updated records and digital files to maintain current and accurate patient information using Open Dental Software.

Chair side assistant.

Collected payments.

Insurance verifications.

Scheduled appointments and recalls.

Front desk clerk.

Zoom whitening procedures.

Treatment plan coordinator.

EDS bridge proficient.

Digital x rays and Charting.

• Typed patient data and treatment plans into computer system using Softdent and Dentrix while following privacy laws and maintaining high level of accuracy.
• Operated digital x-ray equipment : CBCT scan, panorex, cephalometric, full mouth series.
• Assisted on BOTOX and filler procedures.
• Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges and other dental prosthetics.
• Helped dentists restore teeth with use of iTero and Trios scanners.
• Measured and recorded vital statistics by taking patients' blood pressure, temperature and pulse.
• Assisted on "all on x" implant procedures.
• Administered ZOOM whitening and fabricated take home bleaching trays.
• Took patient photos, intra oral photos, and uploaded x-rays to patient charts.
• Proficient in Invisalign and Clear Correct.
• Ordered all dental supplies and stocked office.
• Social media coordinator.
• Scheduled appointments.

• Performed chair-side duties for general dentistry, endo procedures and oral surgery.
• Invisalign coordinator.
• Prepared and arranged instruments, medications and required materials for dental procedures for multiple operatories.
• Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.

• Assisted dentists by passing instruments, suctioning intraoral fluids, adding water and mixing materials for fillings, casts and impressions.
• CEREC crown scanner.
• Explained treatment procedures and instructed patients on home care guidelines.
• Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.

• Assisted surgeon during procedures by wiping up bodily fluids and handing over needed dental instruments.
• Prepared surgical area by ensuring that all necessary dental instruments were sterilized and patients were ready.
• Calmed nervous patients by speaking softly, answering questions and providing compassionate care.
• Typed patient data into computer system using Eagle Soft while following privacy laws and maintaining high level of accuracy.

• Educated patients by giving oral hygiene, plaque control and postoperative instructions.
• Assisted dentist in management of medical or dental emergencies.
• Explained treatment procedures and instructed patients on home care guidelines.