Summary
Overview
Work History
Education
Skills
Timeline
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Christina Bullard

Morristown

Summary


I am a dynamic results-oriented Benefit Arch Expert from Ulta Beauty Inc.,

I transitioned to the Benefit brow bar from Ulta salon services and cosmetics in 2015. I was able to hit the ground running with the influence from the salon. Now and for nearly 10 years I have gained the endurance for retail cosmetics and client services. In my very first A-launch with Benefit, the brow bar was ranked #1 in the district and the store secured the #1 ranking in the company. It was then my wings were cut and I was able to reveal the skills I acquired from the team. I was apart of the grand opening of store #638 and we successfully laminated many milestones while training the current Arch Expert. I was blessed with opportunity to open another Ulta store and this is the store I call home. From the grand opening of store #1297 it has routinely exceeded 100% to goal on A launches including winning the Bad Gal Bang contest. It has been noted that I have excelled in eyebrow shaping, social media marketing and boosting brow bar revenue through conversion sales. It has been my mission and the vision of the Brow bar to remain highly ranked in conversion while meeting service goals weekly. It has been though partnering with my managers and brand vendors to enhance the customer experience for our guest especially during corporate events.

I have learned you must have a strong desire to build client relationships and rapport with team members. I am committed to continuous improvement and I enjoy collaboration on every level that will lead to more services offered and client satisfaction. While laughing and helping people feel as beautiful as they are.

Overview

9
9
years of professional experience

Work History

BENEFIT Arch Expert

Ulta Beauty Inc.
03.2015 - Current
  • Remained current on daily Micro training and any scheduled Benefit University conference calls or meetings.
  • Advertised on social media for A-Launches and products that are trending.
  • Increased brow bar revenue with upselling techniques for additional services and products.
  • Developed customized arch plans based on facial structure and client preferences, ensuring high-quality results tailored to individual desires,
  • Collaborated with team members to ensure all chat ins and new hires were educated on go to products and how to properly demo them to guests.
  • Established trust and rapport with clients of diverse backgrounds by demonstrating cultural sensitivity and a genuine interest in their service or product needs.
  • Leveraged social media platforms effectively to showcase work samples, garner positive Google reviews, and attract new clients.
  • Ensured compliance with all sanitation guidelines. Always ready for State board's workstation inspections.
  • Educated clients on proper brow maintenance at home. So the growth plan we have in place feels more personal and confident it can be achieved by Benefit professionals no matter the Brow Bar they are at.
  • Promoted Ulta salons and Brow bars reputation by participating in local events, trade shows, and networking opportunities within the beauty industry and local businesses.
  • Maintained a consistent clientele base through excellent customer service and communication skills.
  • Partnered with the salon to introduce Designers to guests to build a relationship while giving the best guest experience
  • Assisted management with inventory control, product usage, and placing orders for supplies as needed.
  • Executed H.E.A.T method in great to detail to increase guest understanding.
  • Addressed client questions, concerns and requests directly for maximum satisfaction.
  • Followed strict safety standards to protect clients from injury or infection with every signed release form to determine best service
  • Encouraged repeat business based on quality of service and strength of client relationships.
  • Enhanced rebooking to establish a regular client list and successfully handled walk-in customers.


Education

High School Diploma - General Studies

Morristown East High School
Morristown, TN

Cosmetology

Regency Beauty Institute
Knoxville, TN
06.2011

Polysomographic Technologies - Polysomnography

Tennessee College of Applied Technology
Morristown

Certified Nursing Assistant

Tennessee College of Applied Technology - Athens
Morristown

Skills

  • Brow Laminations
  • Inventory Management
  • Eyebrow waxing
  • Threading expert
  • Appointment Scheduling
  • Social Media Marketing
  • Makeup and Lashes
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Problem-solving abilities
  • Social skills
  • Multitasking Abilities
  • Reliability
  • Excellent Communication
  • Active Listening
  • Tool, Equipment, and Surface Sanitizing
  • Adaptability and Flexibility
  • Supply Ordering and Management
  • Self Motivation
  • Product Knowledge
  • Interpersonal Skills
  • Goal Setting
  • Professionalism
  • Continuous Improvement
  • Adaptability
  • Product Sales
  • Dye and Tint Application
  • Facial Hair Removal
  • Health Code Compliance

Timeline

BENEFIT Arch Expert

Ulta Beauty Inc.
03.2015 - Current

High School Diploma - General Studies

Morristown East High School

Cosmetology

Regency Beauty Institute

Polysomographic Technologies - Polysomnography

Tennessee College of Applied Technology

Certified Nursing Assistant

Tennessee College of Applied Technology - Athens
Christina Bullard