Christina Burghardt
West Bend,WI
Summary
Dynamic customer service professional, known for high productivity and efficient task completion. Specialized in problem-solving, conflict resolution, communication, and time management skills, ensuring smooth operations in fast-paced environments. Excelled in addressing customer needs effectively, and building positive relationships.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Pick N Save
West Bend, WI
07.2021 - Current
- Started as a bagger at Pick N Save and got promoted twice: first to a cashier, and then to a Customer Service Representative
- Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
- Answered customer inquiries via phone and in person.
- Provided accurate information regarding products and services.
- Resolved customer complaints promptly and efficiently.
- Developed positive relationships with customers through friendly interactions.
Packing, Shipping, and Receiving Assembler
Maranda Enterprises
Mequon, WI
06.2023 - 08.2023
- Assembled finished product for shipment by packing, labeling, loading, and securing items.
- Prepared work and shipping orders to route materials.
- Reported any damaged or defective items to supervisor immediately upon discovery.
- Provided assistance with loading and unloading trailers as needed.
- Maintained a clean and safe work environment by adhering to all safety protocols and procedures.
Education
High School Diploma -
University of Wisconsin-La Crosse
La Crosse, WI05-2028
Skills
- Training development aptitude
- Customer service and support
- Product knowledge
- Payment processing
- Time management
- Problem solving
- Conflict resolution
- Attention to detail
Affiliations
- Pre-Vet Club: Discusses aspects of veterinary medicine and animal care. Provides peer advising and information on veterinary schools and job opportunities. Presents guests including doctors and program managers from veterinary schools in the area.
- Best Buddies: Organization of student volunteers that help create one-to-one friendships and leadership development for people with intellectual and developmental disabilities.
Timeline
Packing, Shipping, and Receiving Assembler
Maranda Enterprises
06.2023 - 08.2023
Customer Service Representative
Pick N Save
07.2021 - Current
High School Diploma -
University of Wisconsin-La Crosse
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