Chrisina Butler
Little River,SC
Summary
Dynamic professional with extensive experience in high-volume dining. Believes in strong team collaboration and exceptional customer service, consistently improving order accuracy and guest loyalty.
Overview
8
8
years of professional experience
Work History
Server
Oyster Rock
11.2024 - 09.2026
- Provided exceptional customer service by anticipating guest needs and responding promptly to inquiries.
- Managed food and beverage orders efficiently, ensuring timely delivery and adherence to quality standards.
- Collaborated with kitchen staff to streamline order preparation and minimize wait times during peak hours.
- Maintained cleanliness and organization of dining area, contributing to a welcoming atmosphere for guests.
Server/Bartender
Pizzeli's Italian Over
05.2024 - 10.2024
- Provided exceptional customer service in a high-volume dining environment.
- Developed specialty cocktails, enhancing drink offerings and customer satisfaction.
- Trained new staff on menu items and service standards for consistency.
- Implemented upselling techniques, increasing average check totals consistently.
- Collaborated with kitchen staff to streamline food and beverage service efficiency.
Server/Bartender
Cooper's Tavern
10.2022 - 04.2024
- Trained new staff on menu items and service standards for consistency.
- Monitored guest feedback to improve overall dining experience and service quality.
- Maintained cleanliness and organization of bar area, adhering to health regulations.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Provided exceptional customer service in high-volume dining environment.
Server Then Manager
Filet's Waterfront
08.2018 - 09.2022
- Delivered exceptional service in fast-paced environment, enhancing guest satisfaction and loyalty.
- Managed food and beverage orders efficiently, ensuring timely delivery and accuracy.
- Trained new staff on restaurant protocols and customer service best practices.
- Collaborated with kitchen team to coordinate orders, reducing wait times for guests.
- Resolved customer complaints promptly, maintaining positive dining experiences.
- Implemented process improvements that streamlined service flow and increased efficiency.
- Led pre-shift meetings to align staff on menu specials and service expectations.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
Bachelor of Arts - Marketing
North Carolina State University
Raleigh, NC08-2005
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- High volume dining
- Team collaboration
- Order accuracy
Timeline
Server
Oyster Rock
11.2024 - 09.2026
Server/Bartender
Pizzeli's Italian Over
05.2024 - 10.2024
Server/Bartender
Cooper's Tavern
10.2022 - 04.2024
Server Then Manager
Filet's Waterfront
08.2018 - 09.2022
Bachelor of Arts - Marketing
North Carolina State University