Christina C. Ameri
Greenville,SC
Summary
Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
18
18
years of professional experience
Work History
Front Desk Agent
The Grand Bohemian Lodge
04.2025 - 10.2025
- Managed front desk operations, ensuring efficient guest check-in and check-out procedures
- Provided exceptional customer service, addressing inquiries and resolving issues promptly
- Coordinated scheduling of reservations, optimizing room availability and occupancy rates
- Oversaw maintenance requests, liaising with housekeeping and engineering teams to ensure prompt resolution
Stay At Home Mom
Myself
07.2014 - 03.2025
- Enhance talents in leadership, teamwork, determination and prioritization. Train others, enforces rules and provides around-the-clock care while managing multiple schedules. Demonstrates strong problem-solving skills, resolving issues efficiently and effectively whilst putting a smile on my face and not losing my self-identity
Guest Service Manager/Representative
Red Door Spas, Elizabeth Arden
10.2008 - 02.2010
- Managed front desk staff of seven, delegating tasks and duties to guest service representatives to efficiently run daily operations of salon and spa
- Handled all guest issues and mentored representatives on how to best investigate and resolve daily customer conflicts, ensuring outstanding customer satisfaction
- Acted as opening and closing manager, overseeing all operational procedures
Marketing and Sales Associate
Spa Traditions, LLC
01.2008 - 10.2008
- Developed innovative marketing strategies resulting in new prospective business for spa and Inn services
- Devised and led marketing initiative to host high net worth clientele at company venue, offering full range of spa services and venue tour
- Generated awareness of Spa Traditions presence in over 1,000 spas through national marketing campaign
Education
Master of Arts - Early Childhood Education
Loyola Marymount University
Los Angeles, CA05-2014
Patent
Concurve
New York, NY09-2011
Skills
- Customer service excellence
- Customer relations
- Company branding
- Customer complaint resolution
- Adaptability and flexibility
- Confidentiality
- Appointment scheduling
- Appointment confirmation
Timeline
Front Desk Agent
The Grand Bohemian Lodge
04.2025 - 10.2025
Stay At Home Mom
Myself
07.2014 - 03.2025
Guest Service Manager/Representative
Red Door Spas, Elizabeth Arden
10.2008 - 02.2010
Marketing and Sales Associate
Spa Traditions, LLC
01.2008 - 10.2008
Patent
Concurve
Master of Arts - Early Childhood Education
Loyola Marymount University
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