Christina Chavez
San Diego,United States
Summary
Accomplished Customer & Sales Support Specialist with a proven track record at TriMark, enhancing customer relationships and streamlining sales processes. Expert in performance analysis and sales strategy development, I significantly improved operational efficiency. Skilled in transportation coordination and adept at fostering client trust, my strategic approach to problem-solving drives business growth.
Overview
8
8
years of professional experience
Work History
Customer & Sales Support Specialist
TriMark
04.2024 - 05.2025
- Assisted customers with sales needs such as inventory and shipping questions.
- Managed customer accounts, responding to inquiries and resolving customer service issues
- Prepared and presented sales reports and customer profiles to upper management.
Sr. Account Coordinator
Aya Healthcare
06.2022 - 02.2024
- Served as a trusted advisor for clients seeking guidance on industry trends or best practices in their respective fields.
- Implemented effective communication strategies, ensuring timely updates for both clients and team members.
- Supported contract negotiations by providing accurate data analysis and insightful recommendations to management.
Dispatch Supervisor
Urgent.ly
02.2017 - 12.2022
- Supervised team of 85 employees and provided training focused on maximizing overall performance.
- Managed daily workloads, ensuring all available personnel were utilized effectively to meet service demands.
- Streamlined dispatch operations by implementing efficient scheduling and routing strategies.
Skills
- Customer relationship management
- Performance analysis
- Transportation coordination
- Sales strategy development
Languages
Spanish
Bilingual or Proficient (C2)
Timeline
Customer & Sales Support Specialist
TriMark
04.2024 - 05.2025
Sr. Account Coordinator
Aya Healthcare
06.2022 - 02.2024
Dispatch Supervisor
Urgent.ly
02.2017 - 12.2022
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