Christina Clark
Tampa,FL
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
4
4
years of professional experience
Work History
Banquet Server
Legends Hospitality
2024.05 - Current
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
- Adhered to all health and safety regulations while serving food and beverages.
- Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
- Maintained event cleanliness during service by promptly clearing dishes after each course.
- Handled special dietary requests, ensuring all guests received appropriate meals according to their preferences or restrictions.
- Adapted to last-minute changes in event schedules or requirements, effectively modifying plans and maintaining service quality without any negative impact on guest experience.
- Supported event coordinators by actively participating in pre-event meetings, discussing setup requirements, and establishing clear communication channels.
- Received praise from management for consistently exhibiting a positive attitude towards work responsibilities despite long shifts or demanding schedules often associated with the industry.
- Worked with banquet manager to coordinate event set up and schedule.
Server
Coast at Hilton Garden Inn
2024.03 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Room Service
Server
World of Beer
2021.04 - 2024.01
- Cultivated warm relationships with regular customers.
- Greeted customers, answered questions and recommended specials to increase profits.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Brought wine selections to tables with appropriate glasses and poured for guests.
- Garnished dishes and beverages to serve visually appealing menu items.
- Took orders from customers accurately and in a timely manner.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Monitored dining room for cleanliness and proper set up at all times.
- Ensured that each guest was served courteously, quickly and efficiently.
- Knowledge of daily new beers, cocktails and food specials.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
Server
Foody's Restaurant
2021.01 - 2023.05
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Ran breakfast, lunch and dinner/ open to close.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Education
Associates - Medical Assistant
Kaplan Career Institute
Pittsburgh, PASkills
Customer Service
Strong teamwork
Event Setup and Breakdown
Cash Handling
Service prioritization
High-volume dining
Memory retention
Strong Work Ethic
Guest Engagement
Professional Appearance
Accomplishments
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related.
- Planned and completed group projects, working smoothly with others.
- Removed mold from living spaces.
- Sanitized where the mold was.
- Helped home owners sort out their belonging to what could be saved and what shouldn't.
All Hands and Hearts- Smart Response- Volunteered for a Non-Profit Organization for 2 months in the Virgin Islands from December 2017- February 2018.
Reading
My favorite is reading to my daughter. I get into character and she absolutely loves it. In hopes that one day she will love reading, also!
Timeline
Banquet Server
Legends Hospitality
2024.05 - Current
Server
Coast at Hilton Garden Inn
2024.03 - Current
Server
World of Beer
2021.04 - 2024.01
Server
Foody's Restaurant
2021.01 - 2023.05
Associates - Medical Assistant
Kaplan Career Institute
Similar Profiles
Akshay RohajAkshay Rohaj
Stand Supervisor at Legends HospitalityStand Supervisor at Legends Hospitality
Teresa PorterTeresa Porter
Concession Stand Worker at Legends HospitalityConcession Stand Worker at Legends Hospitality
RICHARD CLARK SR.RICHARD CLARK SR.
Supervisor at Legends HospitalitySupervisor at Legends Hospitality