Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
2
2
years of professional experience
Work History
Jostens
Scott Jernigan
ALbany, GA
09.2023 - Current
Created reports and audited charts to maintain concise records.
Updated existing records with new or revised information as needed.
Updated GradCenter with order specifics and customer details, preferences and billing information.
Presented existing and prospective customers with valuable service or product information to aid in decision-making.
Patient Care Coordinator
Apollo Beach Dental Excellence
Apollo Beach , FL
01.2023 - 11.2023
Performed bookkeeping duties, preparing and sending financial statements or bills.
Managed front office customer service, appointment management, and administration tasks to streamline workflow.
Responded to inquiries from patients regarding their accounts or dental services offered.
Office Manager
Jefferson Dental
Grand Prairie, TX
01.2022 - 12.2022
Resolved any issues related to payment discrepancies or denials in a timely manner.
Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
Provided support to clinical staff with insurance verification and authorization processes.
Conducted financial counseling sessions for new and existing patients.
Processed patient intake information and updated medical records prior to treatment.
Assisted dentist in helping patients determine optimal treatment options.
Developed and managed recruitment process to fill key positions.