Christina Clemmons
Lithonia,United States
Summary
Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.
Overview
5
5
years of professional experience
Work History
Floor Ambassador
Delta Sky Club
Atlanta , GA
2023.06 - 2024.02
- Greeted and welcomed international dignitaries to events, meetings and conferences.
- Represented the Ambassador in a professional manner at all times.
- Answered customers' questions and addressed problems and complaints in person and via phone.
- Offered exceptional customer service to differentiate and promote company brand.
Patient Transporter
Atlanta Medical Center
Atlanta , GA
2021.07 - 2022.11
- Assisted nurses with patient transfers, using proper body mechanics and safety measures.
- Ensured patients' comfort by providing blankets, pillows, water, and other necessary items.
- Checked all medical documents for accuracy prior to transporting patients.
- Communicated effectively with physicians, nurses, and other healthcare personnel regarding patient care needs.
- Adhered strictly to HIPAA regulations concerning confidentiality of patient information.
Customer Service Representative
Liveops
Lithonia , GA
2019.08 - 2022.02
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Developed strong relationships with customers by providing personalized assistance and support.
Education
High School Diploma -
Salem High School
Conyers, GA2014-05
Skills
- Complaint resolution
- Product Knowledge
- Inbound and Outbound Calling
- Paperwork Processing
- Positive and professional
- Materials Transport
Timeline
Floor Ambassador
Delta Sky Club
2023.06 - 2024.02
Patient Transporter
Atlanta Medical Center
2021.07 - 2022.11
Customer Service Representative
Liveops
2019.08 - 2022.02
High School Diploma -
Salem High School
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