Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Work Preference
Timeline
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Christina Colella

Lynnwood,WA

Summary

Dynamic leader with a proven track record at ABODA, enhancing operational efficiency and team collaboration. Excelled in process improvement and cross-functional teamwork, achieving significant productivity gains. Skilled in data analysis and fostering a positive work environment, consistently driving continuous improvement and operational excellence.

Overview

23
23
years of professional experience

Work History

Lead Operations Support Specialist

ABODA
07.2021 - Current
  • Provided operational support to enhance team efficiency.
  • Assisted in streamlining processes for smoother workflow.
  • Improved communication within teams by coordinating information sharing.
  • Supported operations teams, ensuring all processes ran smoothly.
  • Enhanced operational procedures, resulting in better productivity.
  • Contributed to team success by managing various support duties.
  • Facilitated cross-departmental collaboration, improving overall effectiveness.
  • Maintained operational records to ensure accuracy and compliance.
  • Coordinated with different departments to enhance operational efficiency.
  • Assisted in problem-solving efforts to address operational issues.
  • Identified areas for improvement in current processes, proposing innovative solutions that led to cost savings and increased efficiency.
  • Conducted regular audits of operational procedures for compliance with industry regulations and company policies, mitigating potential risks before they escalated into larger issues.
  • Coordinated with vendors and suppliers to maintain positive relationships, ensuring timely delivery of products and services.
  • Collaborated with operations team to provide excellent customer service and foster positive work environment.

Store Manager

Mud Bay
11.2018 - 05.2021
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.

Program Consultant

Jenny Craig Weight Loss Center
11.2001 - 10.2018
  • Conducted motivational interviews with clients to identify barriers hindering their success in achieving desired results from the program.
  • Provided ongoing support and guidance for clients through regular check-ins, adjustments to their plans as needed, and celebrating milestones achieved together.
  • Collaborated with other health professionals to provide comprehensive care for clients with complex health conditions or special dietary requirements.
  • Nurtured positive mindset change among participants leading healthier lifestyles incorporating mindful eating habits physical activity routines.
  • Managed administrative tasks associated client records scheduling billing maintaining accurate up-to-date documentation.
  • Established strong rapport with clientele fostering trust mutual respect essential coach-client relationship.
  • Facilitated group workshops on various topics related to weight management, nutrition, and lifestyle changes for improved wellbeing.
  • Reduced client attrition rates by addressing concerns promptly offering appropriate solutions or alternative approaches when necessary.
  • Continuously updated personal knowledge on current trends, research findings, and best practices in the field of weight loss coaching.
  • Sold weight loss program and supplements tailored to client weight loss needs.
  • Created and organized client charts, managed filing system and submitted reports.

Education

Bachelor of Arts - Family And Consumer Science

Seattle Pacific University
Seattle, WA
06-2001

Skills

  • Process improvement
  • Data analysis
  • Cross-functional collaboration
  • Problem solving
  • Operational efficiency
  • Performance monitoring
  • Task prioritization
  • Time management
  • Team leadership
  • Continuous improvement

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved issues through effective cross department communication.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

On-Site

Important To Me

Company CultureCareer advancementWork-life balance

Timeline

Lead Operations Support Specialist

ABODA
07.2021 - Current

Store Manager

Mud Bay
11.2018 - 05.2021

Program Consultant

Jenny Craig Weight Loss Center
11.2001 - 10.2018

Bachelor of Arts - Family And Consumer Science

Seattle Pacific University

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Christina Colella