Christina Cooley
923 Rosa Del Viall Ct., Richmond,TX
Summary
Enthusiastic and detail-oriented individual with experience delivering customer service and administrative excellence. Seeking to effectively utilize prior training and knowledge in a new setting to provide quality service and contribute to the success of the workplace.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
GreenMark Environmental
02.2021 - 05.2023
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Created and maintained databases to track and record customer data.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Processed new hire paperwork and documents.
- Maintained payroll information by calculating, collecting, and entering data.
- Updated employee files with new details such as changes in address or salary levels.
- Issued paychecks on designated pay dates to avoid employee dissatisfaction.
Manager
Rudy's "Country Store" And Bar-B-Q
01.2017 - 02.2021
- Managed and motivated 20+ employees to be productive and engaged in work.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Oversaw food preparation and monitored safety protocols.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Maximized quality assurance by completing frequent line checks.
- Coordinated with catering staff to deliver food services for special events and functions.
Behavior Technician-CCA
Texana Center
06.2015 - 01.2017
- Developed and implemented reinforcement systems to encourage positive behaviors.
- Documented interventions, assessments and progress reports on database to enable tracking history and maintain consistent records.
- Promoted positive interactions with children with ADHD, Autism and oppositional defiance behavior by using visual supports, simplifying communication, and utilizing stress scales to turn emotions into concrete concepts.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Monitored client progress to provide continued guidance and consistent feedback to families.
- Charted on each patient daily.
Education
Some College (No Degree) - History
Texas A&M University - Corpus Christi
Corpus Christi, TXSome College (No Degree) - Basics
Blinn College
Schulenburg, TXSome College (No Degree) - Basics
Stephen F. Austin State University
Nacogdoches, TXHigh School Diploma -
Foster High School
Richmond, TX05.2010
Skills
- Organization Skills
- Word Processing
- Data Recording
- Administrative and Clerical Support
- Office Supply Management
- Customer Communication
- Cash Handling
- Microsoft Office
- Payroll Submission
- Staffing and Sales Reporting
- Documentation Skills
Timeline
Administrative Assistant
GreenMark Environmental
02.2021 - 05.2023
Manager
Rudy's "Country Store" And Bar-B-Q
01.2017 - 02.2021
Behavior Technician-CCA
Texana Center
06.2015 - 01.2017
Some College (No Degree) - History
Texas A&M University - Corpus Christi
Some College (No Degree) - Basics
Blinn College
Some College (No Degree) - Basics
Stephen F. Austin State University
High School Diploma -
Foster High School
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