Christina Copley
Winston Salem
Summary
Healthcare professional with proven track record in coordinating patient treatments and optimizing care management. Extensive experience in building trust with patients and their families while ensuring efficient communication with medical staff. Noted for exceptional organizational skills and collaborative approach to achieving successful patient outcomes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Treatment Coordinator
Nicole R. Miller DDS
01.2023 - Current
- Coordinated treatment plans with dental team to optimize patient care and satisfaction.
- Managed patient scheduling, ensuring timely appointments and minimizing cancellations.
- Educated patients on treatment options, fostering informed decision-making regarding oral health.
- Maintained accurate patient records in compliance with HIPAA regulations and practice standards.
- Assisted in billing processes, verifying insurance coverage and addressing patient inquiries efficiently.
- Coordinated communication between dental providers and insurance companies to resolve discrepancies.
General Manager of Food Service
Ledo Pizza & Pasta
06.2017 - 03.2024
- Streamlined operational processes to enhance efficiency and reduce waste in food service delivery.
- Led training programs to elevate staff performance and ensure adherence to health and safety standards.
- Developed strategic marketing initiatives that increased brand visibility and customer engagement within the community.
- Oversaw inventory management systems, optimizing stock levels to minimize shortages and excesses.
- Managed financial aspects of the business including budgeting, forecasting, cost analysis, and profit maximization strategies.
Education
Bachelor of Arts - Business Administration
Strayer University
Charlotte03-2023
Skills
- Treatment coordination
- Patient education
- Appointment management
- Record maintenance
- HIPAA compliance
- Insurance verification
- Billing processes
Certification
- First Aid/CPR Certified
Timeline
Treatment Coordinator
Nicole R. Miller DDS
01.2023 - Current
General Manager of Food Service
Ledo Pizza & Pasta
06.2017 - 03.2024
Bachelor of Arts - Business Administration
Strayer University