Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Daniela Arias Valverde

Briarwood

Summary

Dynamic and bilingual professional with extensive experience in clinic administration. Proficient in Dentrix and adept at patient scheduling, eligibility verification, and treatment presentation. Known for maintaining high ethical standards while efficiently managing patient interactions and accounting tasks, ensuring a seamless experience for all patients.

Overview

7
7
years of professional experience

Work History

Treatment Coordinator

SmileLounge
Brooklyn
12.2024 - 02.2026
  • Coordinated patient treatment schedules and appointments efficiently.
  • Communicated treatment plans to patients and healthcare providers effectively.
  • Managed patient records using electronic health record systems securely.
  • Assisted in insurance verification and benefit coordination diligently.
  • Educated patients on treatment options and procedures clearly.
  • Maintained a positive patient experience through attentive service and support.
  • Ensured compliance with HIPAA regulations as well as other applicable laws.
  • Managed patient scheduling, appointment reminders, and follow-up calls.
  • Made appointments, contacted patients for follow-ups, coordinated with insurance companies and handled billing issues.

\

Administration

Administration-Insurance Department
10.2023 - 11.2024
  • Greeting patients as they arrive and answering the phones.
  • Provide patients with consents for treatments and non covered treatments.
  • Scheduling and canceling patient appointments.
  • Handling test results including X-rays and Dental records.
  • Assist patients in filling out required intake and medical forms.
  • Confirm appointments with patients via phone and text message using different programs.
  • Inform patients of payment options if applicable.
  • Guide patients on how to apply for these payment methods such as Care Credit, Alphaeon, Lending Club and Proceed.
  • Perform basic accounting tasks such as taking payments, entering and itemizing on the ledger.
  • Verify patient's eligibility and benefits before appointment.
  • Create breakdown with patient's benefits.
  • Verify patient's office visit copays and treatment copays before appointment.
  • Present treatment for patients.
  • Manage in and out lab cases.
  • Close for the day. (reports, cash and cc payments).

Receptionist

Achury Dental
01.2021 - 01.2023
  • Preparing every morning's huddle.
  • Greeting patients as they arrive and answering the phones.
  • Scheduling and canceling patient appointments.
  • Handling test results including X-rays and Dental records.
  • Assist patients in filling out required intake and medical forms.
  • Confirm appointments with patients via phone and text message using different programs.
  • Inform patients of payment options if applicable.
  • Guide patients on how to apply for these payment methods.
  • Perform basic accounting tasks such as taking payments, entering and itemizing on the ledger.
  • Verify patient's eligibility and benefits before appointment.
  • Manage in and out lab cases.
  • Close for the day.(reports, cash and cc payments).

Receptionist

Nunez Dental
01.2020 - 01.2021
  • Greeting patients as they arrive and answering the phones.
  • Provide patients with consents for treatments and non covered treatments.
  • Scheduling and canceling patient appointments.
  • Handling test results including x-rays.
  • Assist patients in filling out required intake and medical forms.
  • Confirm appointments with patients via phone and text message using different programs.
  • Inform patients of payment options if applicable.
  • Perform basic accounting tasks such as taking payments, entering and itemizing on the ledger.

Front Desk Receptionist/Manager

Elida Dental
01.2019 - 01.2020
  • Helped prepare RCT setups for endodontist.
  • Scheduling and canceling patient appointments.
  • Handling test results including x-rays and Dental records.
  • Assist patients in filling out required intake and medical forms.
  • Inform patients of payment options if applicable.
  • Perform basic accounting tasks such as taking payments.
  • Help taking panoramic and full mouth X-rays.
  • Performed Covid test on patients before treatment.
  • Present treatment for patients.
  • Manage in and out lab cases.

Education

Associate of Arts -

LaGuardia Community College
Long Island City, NY

Skills

  • Microsoft Office
  • Bilingual
  • Opentable Software
  • Dentrix Software
  • Patterson Software
  • Basic Excel
  • High Ethical Standards
  • Fast- Paced Experience
  • Clinic administration
  • X-ray handling
  • Basic accounting
  • Eligibility verification
  • Treatment presentation
  • Patient scheduling
  • Treatment coordination
  • Benefit explanation
  • Appointment management
  • Problem solving
  • Office administration

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Treatment Coordinator

SmileLounge
12.2024 - 02.2026

Administration

Administration-Insurance Department
10.2023 - 11.2024

Receptionist

Achury Dental
01.2021 - 01.2023

Receptionist

Nunez Dental
01.2020 - 01.2021

Front Desk Receptionist/Manager

Elida Dental
01.2019 - 01.2020

Associate of Arts -

LaGuardia Community College
Daniela Arias Valverde