Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brooke Hoffer

Jamestown,ND

Summary

Dynamic Treatment Coordinator with a proven track record at Smile Studio, excelling in patient engagement and financial planning. Skilled in HIPAA compliance and office administration, educated communication with specialists to tailor treatment options, enhancing patient satisfaction. Proficient in Microsoft Office, I streamline operations while ensuring meticulous data management for financial collection.

Overview

13
13
years of professional experience

Work History

Treatment Coordinator

Smile Studio
01.2017 - Current
  • Initial greeting for new patient consultations
  • Insurance verifications
  • Collect information for patient records
  • Present financial options while discussing treatments, offering flexible payment plans tailored to individual needs.
  • Collaborated with other doctor specialties to review cases and implement personalized treatment options for patients.
  • Clinical sterilization


Operations Coordinator

Noridian Healthcare Solutions
09.2012 - 01.2017
  • Collaborated under CMS instruction for application processing
  • Created policy and procedures for revalidation applications
  • Manage large data excel files
  • Maintained SQL servers for research

Education

Healthcare

Grant County High School
Elgin, ND
05-2006

Skills

  • Appointment scheduling
  • HIPAA compliance
  • Bookkeeping
  • Office administration
  • Microsoft office

Timeline

Treatment Coordinator

Smile Studio
01.2017 - Current

Operations Coordinator

Noridian Healthcare Solutions
09.2012 - 01.2017

Healthcare

Grant County High School