Summary
Overview
Work History
Education
Skills
Certification
Languages
Additional Information
Timeline
Generic

Christina Crews

Baldwinsville,NY

Summary

Detail-oriented candidate with strong organizational skills and successful at managing multiple priorities with a positive attitude. Adept in maintaining confidential records and client information. Goal-oriented and experienced in office duties, including scheduling, billing and correspondence. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Server/Bartender

Longhorn Steakhouse
05.2017 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.

Customer Service Representative

NorthEast Family Heritage Medicine
10.2014 - 01.2016
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Answered frequent customer telephone calls promptly to avoid on-hold wait times.
  • Updated account information to maintain customer records.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Liaised with patients and addressed inquiries, appointment requests and billing questions.
  • Trained new personnel regarding company operations, policies and services.
  • Utilized software tools like Word and Epic, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.

Education

Paralegal Certificate -

SUNY College At Oswego
Oswego, NY
06.2024

High School Diploma -

John C Birdlebough High School
Phoenix, NY
06.2008

Skills

  • Proficient in MS Office, Outlook and Excel
  • Legal Research
  • Legal Writing
  • Legal Analysis
  • Legal Document Preparation
  • Westlaw
  • Attention to Detail
  • Prioritization
  • Scheduling
  • Customer Service
  • Multi-tasking
  • Payment Processing

Certification

  • Fundamentals of Westlaw Edge for Paralegals - June 2024
  • Getting Started with Microsoft Word, Coursera - Feb. 2024
  • Getting Started with Microsoft Powerpoint, Coursera - Feb. 2024
  • Getting Started with Mail and Calendar Applications; Outlook - Coursera - Feb. 2024
  • Introduction to Excel - Coursera - Feb. 2024
  • Using Basic Formulas and Functions in Microsoft Excel - Coursera- Feb. 2024

Languages

Spanish
Limited Working

Additional Information

Currently in the process of obtaining my Notary Public Certification.

Timeline

Server/Bartender

Longhorn Steakhouse
05.2017 - Current

Customer Service Representative

NorthEast Family Heritage Medicine
10.2014 - 01.2016

Paralegal Certificate -

SUNY College At Oswego

High School Diploma -

John C Birdlebough High School

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Christina Crews