Christina Cruz
Kaufman,TX
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Human Resources Manager
Kaufman County
Kaufman, Texas
11.2019 - 12.2024
- Initiated employee incentive programs, significantly reducing staff turnover.
- Maintained strict compliance with all employment laws, safeguarding the organization against legal issues.
- Held exit interviews and documented information discussed with employees.
- Conducted background checks and reference checks of prospective employees.
- Provided guidance on labor law compliance issues such as FMLA, ADA, Title VII.
- Managed compensation, insurance and vacation days within employee benefits programs.
- Managed confidential information with discretion, ensuring employee trust, and legal compliance.
- Coordinated employee benefits programs, including health insurance and retirement plans (TCDRS).
- Resolved conflicts between different departments or personnel using sound judgment to maintain a harmonious work environment.
- Launched wellness plans to reduce stress, boost morale and increase productivity.
- Reviewed job descriptions regularly to ensure accuracy of duties assigned to each position.
- Created job postings, tracked applicants and maintained applicant database. (Civic Plus website)
- Encouraged open communications, promoting positive and pro-employee work environment.
- Aligned HR policies with federal and local regulations.
- Attended Texas Association of Counties conferences and workshops for continuing education courses.
Human Resources Assistant
MICA Steelworks (formally Falcon Steel)
Kaufman, Texas
09.2018 - 07.2019
- Assisted with planning, organizing and coordinating company events.
- Participated in HR training and workshops to improve skills and knowledge.
- Filed documents, delivered mail and performed bookkeeping to facilitate office operations of HR department.
- Assisted with administering employee benefit programs and worker's compensation plans.
- Provided administrative support for HR projects and initiatives.
- Coordinated communication with external partners like insurance vendors and recruitment agencies.
- Enforced HR policies and advised employees on labor regulations and company procedures.
- Created, organized, and maintained employee personnel files to keep sensitive data secure.
- Provided administrative support to the HR department, including document preparation and calendar management.
Provider Data Analyst
Aetna
Dallas, Texas
05.2000 - 01.2017
- Identified and corrected data entry issues in multiple databases.
- Collected, tracked and reviewed data to evaluate business and market trends.
- Provided technical support to providers regarding the submission of claims and enrollment processes.
- Collaborated with cross-functional teams to prioritize business and information needs.
- Analyzed large datasets to address strategic and operational business questions.
- Assisted with efforts to track, evaluate and report on impact of programs using multiple data sources.
- Responded promptly to inquiries from both internal staff and external providers about their account status or other matters.
Education
High School Diploma -
L. G. Pinkston High School
Dallas, TX05-1996
APHR Human Resources Development Program
Human Resources Training
HRCPSkills
- Recruitment and hiring
- Recordkeeping
- Onboarding and orientation
- Job analysis
- Personnel information systems
- Benefits and compensation management
- Unemployment claims management
- Team building
- Corrective action planning
- Training and mentoring
- Risk management
- HR leadership
- HR policies and procedures
- Labor law compliance
- Tyler Technologies experience
- Civic Plus knowledge
Accomplishments
- Implemented and maintain monthly Employee Newsletter
- Employee Wellness Administrator
- Employee Appreciation Committee Administrator
- Sick Leave Pool Administrator, appointed by Commissioners Court
- Family Medical Leave Act (FMLA) Administrator
Languages
English
Professional
Spanish
Professional
Certification
- Notary Bond (expires 04/25)
- HIPPA Certificate
References
References available upon request.
Timeline
Human Resources Manager
Kaufman County
11.2019 - 12.2024
Human Resources Assistant
MICA Steelworks (formally Falcon Steel)
09.2018 - 07.2019
Provider Data Analyst
Aetna
05.2000 - 01.2017
High School Diploma -
L. G. Pinkston High School
APHR Human Resources Development Program
Human Resources Training
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