Christina Datko
Dickenson,TX
Summary
Cheerful team player with dedication to creating positive customer experiences. Able to work well in a fast-paced environment, with a background in customer service. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
19
19
years of professional experience
Work History
Barista
Starbucks
Dickinson, Texas
05.2025 - Current
- Prepared high-quality beverages according to standardized recipes.
- Assisted in implementing promotional items and seasonal offerings efficiently.
- Provided exceptional customer service and engaged with guests effectively.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Service Champion
Taco Bell
League City, Texas
04.2024 - 06.2025
- Delivered exceptional customer service in fast-paced dining environment.
- Demonstrated adaptability by working effectively in various roles within the restaurant such as cashier, cook, or server positions when needed.
- Trained new employees, ensuring they were well-prepared to meet company standards.
Assistant Customer Service Manager
Publix
08.2013 - 12.2015
- Created and coordinated weekly department scheduling
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Conducted regular performance evaluations for team members, providing constructive feedback and coaching as needed to support professional growth.
- Executed precise counting and reconciliation of office funds.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
Customer Service Team Leader
Publix
01.2011 - 07.2013
- Trained and supervised team of customer service representatives in providing quality service to customers.
- Organized community outreach programs to understand customer needs better and build positive brand image.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Completed weekly payroll processing for store departments.
- Monitored office supplies inventory regularly, placing orders in a timely manner to avoid shortages or delays.
Leasing Agent
The Lodge Of Athens
01.2010 - 03.2012
- Greeted clients, showed apartments, and prepared leases.
- Performed background, reference and credit checks as part of screening process of prospective residents.
- Ensured compliance with fair housing laws and company policies to promote an inclusive and welcoming community for all residents.
- Organized community events to foster a positive living environment and increase resident retention rates.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
Customer Service Office Staff Member
Publix
03.2007 - 12.2010
- Collected and counted all cashier register tills at the end of each shift
- Order money for the store operating fund
- Reduced wait times for customers through efficient multitasking and prioritization skills.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Contributed to the achievement of departmental targets through consistent performance and proactive engagement.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Monitored office supplies inventory regularly, placing orders in a timely manner to avoid shortages or delays.
Education
Bachelor Of Business Administration And Management - Business Management
University of Georgia
Athens, GA08.2013
Skills
- Strong work ethic
- Exceptional communication
- Customer service
- Adaptability and flexibility
- Organizational skills
- Dependable and cooperative
- Data entry
Timeline
Barista
Starbucks
05.2025 - Current
Service Champion
Taco Bell
04.2024 - 06.2025
Assistant Customer Service Manager
Publix
08.2013 - 12.2015
Customer Service Team Leader
Publix
01.2011 - 07.2013
Leasing Agent
The Lodge Of Athens
01.2010 - 03.2012
Customer Service Office Staff Member
Publix
03.2007 - 12.2010
Bachelor Of Business Administration And Management - Business Management
University of Georgia