CHRISTINA DAVIS
Lawrenceville,GA
Summary
Versatile professional with some years of diverse and expanding experience supporting operations of client companies. Result-driven Operations Support Coordinator with strong background in streamlining operational processes, coordinating logistics and managing administrative tasks. Possess substantial knowledge in utilizing data management tools for strategic planning and performance tracking. Proven ability to improve workflow efficiencies, solve complex problems and foster team collaboration. Notable contributions include enhancing operational productivity and customer satisfaction levels in previous roles.
Overview
2
2
years of professional experience
Work History
Operations Support Coordinator
Dirt Depot
Dacula, Georgia
10.2024 - Current
- Assisted in the implementation of new operational processes and procedures.
- Developed effective customer service protocols and ensured adherence to them.
- Provided technical support for operations staff, including troubleshooting hardware and software issues.
- Reviewed costs, expenses and revenues associated with construction projects.
- Conducted site visits to assess progress of construction projects.
HR Manager
Snider-Blake
Buford, GA
04.2024 - 07.2024
- Developed and implemented HR strategies to improve employee engagement and retention.
- Organized and facilitated team-building activities, including monthly staff meetings.
- Conducted recruitment process for new hires, including job postings, interviews and background checks.
- Analyzed employee surveys to identify areas of improvement in workforce productivity.
Logistics Management Analyst
Gwinnett County
Lawrenceville, GA
12.2023 - 04.2024
- Analyzed data from various sources such as customer feedback surveys, market trends., to inform future logistical decisions.
- Developed strategies for reducing transit time while maintaining quality standards.
- Provided support in negotiating rates with carriers based on volume commitments or other criteria.
- Compiled and analyzed data and presented updates on sales and supply chain requirements.
Management Consultant
New Connection
Lilburn, GA
12.2022 - 12.2023
- Advised management on top-down improvements, including succession planning, training and employee empowerment
- Identified time and resource waste in current utilization practices and devised optimal strategies for improvement
- Designed solutions leveraging management consulting capability pillars, including organization design, mission support optimization and change management
- Helped develop sound IT strategies and business architecture for the business
Data Entry Clerk CSR
Teladoc Health
Atlanta, Remote
08.2022 - 02.2023
- Entered large volume of information daily with high degree of accuracy
- Used computers and CSR to enter data and process information
- Minimized errors with proper verification and classification of data
- Prepared professional records with cover sheets, batch labels and proper classifications
Education
Associate in Science (A.S.) - Engineering Technology
Gwinnett Technical
Gwinnett County01.2027
Skills
HR Reporting
Recruitment and Staffing
Benefits Administration
Performance Management
Labor Relations
Planning And Development
- HRIS software
- Expense Reporting
- Analysis and research
- Work control processes
- Vendor Management
- Data retrieval systems
- Teamwork and Collaboration
- Office Equipment Operation
Languages
Spanish, Conversational
Timeline
Operations Support Coordinator
Dirt Depot
10.2024 - Current
HR Manager
Snider-Blake
04.2024 - 07.2024
Logistics Management Analyst
Gwinnett County
12.2023 - 04.2024
Management Consultant
New Connection
12.2022 - 12.2023
Data Entry Clerk CSR
Teladoc Health
08.2022 - 02.2023
Associate in Science (A.S.) - Engineering Technology
Gwinnett Technical