Christina Deans
Kyle,TX
Summary
Professional with experience in mail handling and customer service, prepared for role in postal operations. Strong focus on team collaboration, reliability, and adaptability to changing needs. Skilled in efficiently managing mail distribution, providing excellent customer service, and maintaining accurate records. Known for attention to detail and effective communication skills.
Overview
13
13
years of professional experience
Work History
Clerk
USPS
12.2012 - Current
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Ensured workplace safety compliance through routine equipment checks, hazard assessments, and adherence to OSHA guidelines.
Data Entry
Chase Source Temp Agency
10.2015 - 05.2016
- Reduced errors in billing data entry through implementing automated validation checks.
- Assisted in reducing order processing time with efficient data entry and meticulous recordkeeping.
- Increased data entry accuracy by implementing a robust quality assurance process.
Logistics
Target
05.2012 - 12.2012
- Managed inventory control for optimal stock levels, reducing waste and improving order fulfillment rates.
- Trained new team members on best practices in logistics operations, fostering a supportive work culture that prioritized teamwork and collaboration.
- Collaborated with cross-functional teams to optimize workflows, enhancing overall operational efficiency.
- Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
Education
Associate of Science - Medical Billing
Colorado Technical University
Colorado Springs, CO03.2010
High School Diploma -
Westwood High School
Austin, TX05.2003
Skills
- Telephone Etiquette
- Customer Satisfaction
- Cash Handling
- Cash Management
- Administrative Support
- Workplace Safety
- Problem-solving skills
- Verbal/written communication
- Mail Forwarding
- Post office operations
- Handling and sorting mail
- Postal regulations
References
Frances Cordero
(737) 208-9365
Alisha Chapa
(512) 905-8858
Octavia Nichols
(512) 944-2718
Timeline
Data Entry
Chase Source Temp Agency
10.2015 - 05.2016
Clerk
USPS
12.2012 - Current
Logistics
Target
05.2012 - 12.2012
Associate of Science - Medical Billing
Colorado Technical University
High School Diploma -
Westwood High School
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