Top-notch Bartender delivers prompt, friendly service in a high pace work environment.
Supervises and directs bar and restaurant staff on all levels of service and efficiently handles and corrects customer complaints to help operation run efficiently.
Successfully supervised all aspects of bar operations for weddings in summer of 2023 as Lead Bartender.
Motivated professional with extensive experience in customer service, sales and supervisor tasks.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Willingness to take on added responsibilities to meet team goals.
Ready to help the team achieve company goals.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Bartender/Shift Supervisor
MacCallum House Inn and Restaurant
Mencocino , CA
02.2022 - Current
Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Oversaw the opening and closing procedures including counting money drawers and preparing bank deposits.
Cultivated warm relationships with regular customers.
Administrative Assistant
Leonard Moore Cooperative
Mendocino City, California
10.2017 - 03.2020
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Managed filing system, entered data and completed other clerical tasks.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Volunteered to help with special projects of varying degrees of complexity.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
Server
Los Gallitos Mexican Restaurant
Fort Bragg, CA
08.1997 - 08.2018
Served food and beverages promptly with focused attention to customer needs.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Cultivated warm relationships with regular customers.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Life Insurance Agent
State Farm
Fort Bragg, CA
05.2003 - 09.2005
Maintained high standards of customer service by building relationships with clients.
Analyzed customers' financial situations to recommend appropriate life insurance policies.
Cultivated customer relationships to provide customized life insurance solutions tailored to individual needs.
Attended continuing education courses and workshops to gain additional insurance industry knowledge.
Organized and maintained paper and electronic files, including confidential documents.
Program Assistant
Project Sanctuary
Fort Bragg, CA
02.2001 - 05.2003
Completed clerical tasks such as filing, copying, and distributing mail.
Interacted with customers by phone, email, or in-person to provide information.
Ordered office supplies and kept office stocked with needed resources to operate smoothly.
Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
Managed daily data entry and kept clerical information accurate and up-to-date.
Education
Associate of Science - Accounting And Business Management
Mendocino College
Ukiah, CA
05-2024
Associate of Science - Allied Health
Mendocino College
Ukiah, CA
05.2020
Skills
Payment Processing
Basic Accounting
Creative Mixology
Highly Reliable
Staff Supervisor
Outgoing Personality
Service-Oriented Mindset
Inventory
Upselling strategies
Morale building
Beverage knowledge
Menu development
Certification
Accounting Certificate Mendocino College
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Bartender/Shift Supervisor
MacCallum House Inn and Restaurant
02.2022 - Current
Administrative Assistant
Leonard Moore Cooperative
10.2017 - 03.2020
Life Insurance Agent
State Farm
05.2003 - 09.2005
Program Assistant
Project Sanctuary
02.2001 - 05.2003
Server
Los Gallitos Mexican Restaurant
08.1997 - 08.2018
Associate of Science - Accounting And Business Management