Christina Dill
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
23
23
years of professional experience
Work History
Administrative Assistant III
Capital One
Richmond, Virginia
04.2013 - Current
- Managed daily calendars for multiple executives by prioritizing schedules based on last minute conflicts.
- Coordinated travel arrangements by booking airfare, hotel and ground transportation.
- Created detailed expense reports and requests for capital expenditures.
- Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
- Coached new employees on administrative procedures, company policies and performance standards.
- Organized weekly staff meetings and logged meeting notes and followed up with action items.
- Generated reports in order to maintain appropriate distribution lists, meetings attendees, etc.
- Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
- Drive key team activities and events.
- Built and maintained good business relationships with executives and administrative staff across the organizations.
- Promoted a fun and team-oriented work environment.
- Participation in general administrative duties, to include ad-hoc projects, committees and/or group events.
Administrative Assistant
Whitlock
Richmond, VA
06.2002 - 04.2013
- Maintained installation schedule for 50 installation technicians/programmers.
- Worked with Customers to ensure their installation was scheduled in a timely manner and within their requirements.
- Managed security requirements to ensure all paperwork was completed for all government and information sensitive agencies.
- Answered phones and provided excellent customer service.
- Handled all employees confidential information while acting as a liaison with the Human Resources Department.
- Worked on sensitive customer documentation (Drawings, vendor manuals, equipment lists, etc.)
- Entered and maintained timesheet database (Tenrox), which included entering all time/budget information to ensure project profitability.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Coordinated travel arrangements by booking airfare, hotel, per diem and ground transportation for 32 installation technicians.
- Negotiated special rates with various Richmond, Northern Virginia, and Washington DC Hotels.
- Processed invoices and expenses using our Southware system.
- Offered office-wide software support and training, troubleshooting issues.
- Created PowerPoint presentations for business development purposes.
- Organized weekly staff meetings and maintained action items.
Administrative Assistant
Virginia Department Of Corrections
Richmond, Virginia
10.1998 - 06.2002
- Filed Confidential information into the inmate central criminal records.
- Audited central criminal records to ensure accurate and updated files.
- Researched and verified prisoner status, for filing material by utilizing the OBSCIS database to ensure accuracy of all central criminal records.
- Answered all incoming calls into Central Criminal Records.
- Maintained the daily inmate count for all correctional facilities.
- Screened inmate classification records for entry into the work release program.
- Completed data entry/trip assignments for weekly transfers/intake.
Education
High School Diploma -
Powhatan High School
Powhatan, Virginia06.1998
Skills
- Calendar Management
- Event Planning
- Strong Organizational Skills
- Multitasking and Time Management
- Professional and Courteous
- Schedule Management
- Research and Analytical Skills
- Google Office Suite
- Microsoft Office Suite
- Meticulous Attention to Detail
- Task Prioritization
- Verbal and Written Communication
- Confidentiality and Data Protection
- Judgment and Decision Making
- Project Schedule Coordination
Timeline
Administrative Assistant III
Capital One
04.2013 - Current
Administrative Assistant
Whitlock
06.2002 - 04.2013
Administrative Assistant
Virginia Department Of Corrections
10.1998 - 06.2002
High School Diploma -
Powhatan High School