Christina Doktor
Lancaster,NY
Summary
Pursuing a head teller position with North Towns FCU with the purpose of giving members exemplary service through careful attention to detail excellent communication and computer skills. As a Head teller I guide and advise tellers in the efficient handling of members needs!
Overview
8
8
years of professional experience
Work History
HEAD TELLER
North towns fcu
Clarence, NY
05.2018 - 05.2023
- Balanced cash drawer and maintained full accountability for assigned cash on hand.
- Guided customers in selecting appropriate financial products for individual needs.
- Contributed to fraud detection support, documenting suspicious activity, and reporting flagged transactions.
Customer Care Coordinator
A-Titan Instruments
Orchard Park, NY
05.2023 - Current
- Managed customer inquiries, providing timely resolutions to enhance satisfaction and loyalty.
- Coordinated communication between departments to streamline order processing and troubleshooting efforts
- Executed invoicing processes for customer orders to ensure timely billing.
- Oversaw distribution operations for dental products, ensuring timely delivery and inventory management.
- Handling repairs and returns
Education
High School Diploma -
Lancaster high school
Lancaster, NY06.2005
Skills
Teamwork
Accountability
Communication
Time Management
Timeline
Customer Care Coordinator
A-Titan Instruments
05.2023 - Current
HEAD TELLER
North towns fcu
05.2018 - 05.2023
High School Diploma -
Lancaster high school