Joanna Prestage
Self-employed
Newton,MS
6
years of professional experience
Organized Customer Service and Teaching Professional experienced in enhancing branch operations and delivering tailored educational experiences. Achieved operational success through effective communication, planning, and teamwork. Focused on leveraging organizational strengths and problem-solving capabilities to streamline financial operations and foster collaborative team environments.
Work History
Head Teller
4 Years 5 Months- Managed daily teller operations and maintained compliance with policies and procedures.
- Managed cash flow and balanced cash drawers, maintaining accuracy in transactions.
- Oversaw currency shipments and deposits while adhering to strict safety guidelines.
- Managed high-volume cash transactions daily, maintaining accuracy and efficiency under pressure.
- Assisted customers with account inquiries, resolving issues promptly to ensure satisfaction.
- Provided support during audits, gathering necessary documentation and demonstrating compliance with internal controls.
- Maintained friendly and professional customer interactions.
Piano Teacher
6 Years- Developed customized lesson plans tailored to individual student needs and learning styles.
- Implemented diverse teaching methods to enhance student engagement and musical understanding.
- Collaborated with parents to discuss student development and strategies for home practice improvement.
- Boosted student confidence in their abilities through consistent positive reinforcement and encouragement.
Housekeeper
10 Months- Maintained cleanliness and sanitation standards in resident living areas and common spaces.
- Assisted with laundry services, ensuring timely processing and proper handling of residents' personal items.
- Conducted regular inventory checks of cleaning supplies to maintain adequate stock levels.
- Trained new staff on cleaning protocols and safety procedures to enhance team efficiency.
Education
High School Diploma
Skills
Branch operations
Security procedures
Organization and planning
Customer service
Strong communication skills
Teamwork
Timeline
Head Teller
Community Bank
03.2022 - CurrentRead More
Piano Teacher
Self-employed
08.2020 - CurrentRead More
Housekeeper
J.G. Alexander Nursing Home
08.2020 - 06.2021Read More
Home School
High School Diploma
Read More