Christina Echevarria
Freeport ,TX
Summary
Efficient billing professional with 20 years of experience. Productive and diligent with passion for resolving discrepancies through attention to detail and creative problem-solving. Committed to perpetuating company values through impeccable work ethic and drive.
Overview
25
25
years of professional experience
Work History
Insurance Coordinator/Front Desk Supervisor
Lake Jackson Endodontics
08.2018 - 04.2023
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Scheduled and assigned daily work and activities for team members.
- Collaborated with team members to handle patient’s requirements from check-in through check-out.
- Oversaw front desk operations with an eye for our dental reputation, staff productivity, and operational efficiency.
- Collected patient’s payments or co-pays.
- Obtained data such as patient, insurance ID, insurance provider and dental codes to properly file insurance claims.
- Obtained prior authorization and precertification for outpatient procedures.
- Filed and tracked insurance claims and communicated claims status to patients.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt.
- Trained 20 staff on current Medicare regulations and guidelines.
- Enhanced customer satisfaction by efficiently handling insurance claims and processing policy updates.
Front and Back Desk Receptionist
Lake Jackson Oral & Maxillofacial Surgery
01.2008 - 09.2017
- Greeted patients at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained, organized, and clean front office area to create professional and welcoming environment for patients and employees.
- Scheduled, coordinated, and confirmed appointments.
- Collected payments and copayments from patients.
Leagal Administrative Assistant
Law Office Of. Dominique P. Gerard
08.1998 - 01.2008
- Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
- Organized files for court proceedings.
- Filed documents with courts on behalf of attorney.
- Received and placed telephone calls to clients and prospective clients.
- Scheduled all appointments, appearances and briefings.
- Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
- Transcribed legal documents and phone conversations.
Education
High School Diploma -
Jefferson Davis High School
Houston, TX05.1993
Skills
- Phone and Email Etiquette
- Insurance Verification
- Dental Terminology
- Dental Staff Support
- Insurance Billing
- HIPAA Compliance
- Data Entry
- Excellent Multitasking Capability
- Dental Radiography
- Customer Service
- Attention to Detail
Timeline
Insurance Coordinator/Front Desk Supervisor
Lake Jackson Endodontics
08.2018 - 04.2023
Front and Back Desk Receptionist
Lake Jackson Oral & Maxillofacial Surgery
01.2008 - 09.2017
Leagal Administrative Assistant
Law Office Of. Dominique P. Gerard
08.1998 - 01.2008
High School Diploma -
Jefferson Davis High School
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