Christina Echevarria
Angleton,TX
Summary
Dynamic and detail-oriented professional with extensive experience as an Insurance/Treatment Coordinator at Lake Jackson Endodontics. Proven track record in enhancing patient satisfaction through effective communication and organization. Skilled in managing electronic health records and adept at appointment scheduling, ensuring seamless operations and compliance with regulatory standards.
Overview
25
25
years of professional experience
Work History
Insurance/Treatment Coordinator
Lake Jackson Endodontics
Lake Jackson, TX
08.2018 - 04.2023
- Coordinated patient intake processes to streamline scheduling and improve workflow efficiency.
- Assisted patients in understanding treatment plans and financial options, enhancing overall patient satisfaction.
- Managed electronic health records, ensuring accuracy and compliance with regulatory standards.
- Communicated effectively with dental staff to facilitate seamless operations and patient care continuity.
- Served as a liaison between patients, clinical staff, and external specialists during referral processes or collaborative care efforts.
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
Legal Administrative Assistant
Law Office of Dominique P. Gerard
04.1998 - 01.2008
- Coordinated patient intake processes to streamline scheduling and improve workflow efficiency.
- Assisted patients in understanding treatment plans and financial options, enhancing overall patient satisfaction.
- Managed electronic health records, ensuring accuracy and compliance with regulatory standards.
- Communicated effectively with dental staff to facilitate seamless operations and patient care continuity.
- Served as a liaison between patients, clinical staff, and external specialists during referral processes or collaborative care efforts.
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
Receptionist
Lake Jackson Oral & Maxillofacial Surgery
01.2008 - 09.2017
- Managed patient scheduling and appointment confirmations to optimize office workflow.
- Assisted with patient check-in and check-out procedures, ensuring a seamless experience.
- Maintained organized records for patient information and treatment documentation.
- Operated multi-line phone system to handle incoming calls and address inquiries efficiently.
- Confirmed appointments, communicated with clients, and updated client records.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Education
High School Diploma -
Jefferson Davis High School
Houston, TX05.1993
Skills
- Organization skills
- Time management
- Data entry
- Customer/Client relations
- Appointment scheduling
- Office administration
- File management
- Schedule management
- Multi-line telephone operation
- Professional demeanor
- Calendar management
- Tech-Savvy
- Phone etiquette
- Microsoft office
- Familiar with ICAT/CBCT
Timeline
Insurance/Treatment Coordinator
Lake Jackson Endodontics
08.2018 - 04.2023
Receptionist
Lake Jackson Oral & Maxillofacial Surgery
01.2008 - 09.2017
Legal Administrative Assistant
Law Office of Dominique P. Gerard
04.1998 - 01.2008
High School Diploma -
Jefferson Davis High School