Christina Evans
Client Care Representative
Archie,MO
Summary
Dedicated Client Service Representative with extensive experience in customer support and technical troubleshooting. Proven ability to enhance service processes and drive customer satisfaction through effective communication with new or existing clients.
Overview
19
19
years of professional experience
Work History
Client Service Representative
Carter and Company
03.2007 - 11.2025
- Facilitated customer inquiries by delivering accurate information and efficiently resolving issues.
- Coordinated timely responses and follow-ups in client communication, utilizing various channels to maintain engagement and support.
- Engaged with team members to identify and implement improvements in service processes, enhancing overall customer satisfaction.
- Employed CRM software to systematically record interactions and monitor service requests for improved client support.
Education
High School Diploma -
Olathe North Senior High School
Olathe, KSSkills
- Customer support
- Payment processing
- Customer focus
- Technical Troubleshooting
- Strong attention to detail
- Self starter who works well independently
- Ability to learn new platforms quickly
- High Call volume in/out bound
- Administrative leadership
Languages
English
Full Professional
Timeline
Client Service Representative
Carter and Company
03.2007 - 11.2025
High School Diploma -
Olathe North Senior High School