Christina Felton
Lansdale,PA
Summary
Energetic Nursing Administrative Coordinator dedicated to assisting highly effective administrative teams and managing hospital operations with efficiency and grace. Excellent communication and relationship-building skills necessary for interdisciplinary staff and patient/family relations. Efficient at crucial conversations and providing corrective feedback to improve outcomes.
Overview
18
18
years of professional experience
Work History
Nursing Administrative Coordinator
Pennsylvania Hospital
01.2020 - Current
- Clinical Advancement Committee Member, Evidence Based Practice Research Fellow, Workplace Safety Committee Member, Manages the Nursing Administrative Coordinator schedules, Project Lead of the Charge Nurse Shadow Initiative, Provides direct reports to the Chief Nursing Officer, Clinical Directors and Nursing Managers, Works with University of Pennsylvania Health System leadership in developing programs, services and initiatives to anticipate future customer needs, build customer loyalty and generate profitable growth, Demonstrates a working knowledge of the key quality and regulatory organizations and communication skills while maintaining strict confidentiality for employees, Coordinate effective and efficient departmental staffing strategies, Proficient use of EPIC Electronic Medical Record for managing patient care, transfers and medication administration, Training Registered Nurses and Patient Care Techs to successfully use EPIC Electronic Medical Record, Provides oversight and guidance to the assignment of resources for performing constant observation to patients, Mentoring and encouraging staff to further their educational opportunities to foster their growth in the health system, Provides feedback toward performance appraisals as appropriate, Collaborating with outside hospitals to appropriately transfer patients per EMTALA regulations, Activating Live Process for internal and external emergencies that affect patient care, Coordinates staff in mass casualty/emergency situations, Provides service recovery to patients and families, Completes daily budgetary reports, hospital census reports and clinical event reports, Manages annual flu vaccine campaigns, Collaborates with Philadelphia Police Department when necessary, Supports continuous improvement in operations (nursing and non-nursing) to maintain and exceed internal/external regulatory compliance and achieve clinical experience, Serves as liaison for the hospital legal affairs
Diversity, Equity and Inclusion Co-Chair of The People/Community Group
Pennsylvania Hospital
01.2020 - Current
- Charter member of The People Workgroup (Diversity, Equity and Inclusion Initiative), Drive recruitment, retention and engagement of diverse and skilled individuals in all roles at all levels, Provide safe spaces for staff to share impactful experiences to increase cultural awareness, Facilitates challenging conversations around iniquities regarding race, gender or sexual identity, Providing cultural education with the goal of creating an open, safe and welcoming work environment for all employees of all backgrounds, Staff advocate
Clinical Staff Nurse, Emergency Department, Per Diem
Einstein Medical Center Montgomery
01.2018 - Current
- Triaging and assessing patients appropriately, Providing care for adult and pediatric populations with various medical, surgical or trauma conditions, Proficient use of CERNER EMR for managing patient care, Charge RN, Documenting in an electronic medical record, Collaborating with interdisciplinary teams to provide best patient care outcomes
Sickle Cell Taskforce Contributor
Pennsylvania Hospital
01.2018 - 01.2021
- Collaborate with an interdisciplinary team to address psychosocial challenges that prevent adequate medical care and follow up, Completed a research project that involved elevating the ESI of sickle cell patients in the Emergency Department that proved to provide quicker access to treatment and decreased hospital admissions, Educated and connected patients with community resources to improve their overall quality of life
Clinical Staff Nurse Level III Emergency Department
Pennsylvania Hospital
01.2010 - 01.2020
- Permanent Night Shift Charge Nurse, Triaging and assessing patients appropriately, Member of Shared Governance, Emergency Department Liaison for Sickle Cell Taskforce, Member of Interdisciplinary Charge Nurse Council, Care for the Care Provider Counselor, Preceptor
Per Diem Staff Nurse GI Surgical Telemetry Unit
The Valley Hospital
01.2008 - 01.2010
- Performing extensive wound dressing changes, Alternative methods of wound healing, Educated on the Foundations of Holistic Practice & Care, "Key to Excellence" recognition from patients
Clinical Staff Nurse Level II- CHF/Telemetry Unit
Hackensack University Medical Center
01.2007 - 01.2010
- Unit Board Council Member, Diabetes Champion/Educator for the unit, Preceptor for new hires, Charge Nurse, Five Star Recognition from patients for patient care
Clinical Staff Nurse Level I- GI/Trauma Surgical Unit
Hospital of the University of Pennsylvania
01.2006 - 01.2007
- Providing patient education, Performing wound dressing changes
Education
Master of Science in Nursing, Leadership in Health Systems Management -
Drexel University
Philadelphia, PA05.2022
Bachelor of Science in Nursing (Cum Laude) -
Temple University
Philadelphia, PA05.2006
Skills
- Time Management
- Team Collaboration
- Document Management
- Project Management
- Project Support
- Schedule Management
- Presentation Preparation
- Employee Development
- Team Leadership
- New Hire Orientation
- Coaching and Mentoring
Certifications Licensure
- Cardiac Vascular ANCC Board Certified (01/2009-01/2014)
- American Heart Association: BLS, ACLS, PALS
- Telemetry Certification
- IV Certification
- New Jersey Nursing License
- Pennsylvania Nursing License
Affiliations
- Chi Eta Phi Sorority, Inc. (2018-Present)
- Emergency Nursing Association (2019-Present)
Presentations
American Organization for Nursing Leadership Virtual Nursing Supervisor Conference February 2024 - Presented on Workplace Violence at Pennsylvania Hospital. Practices were changed due to an escalation that occurred between a security officer and a 302 patient in our Crisis Response Center.
Timeline
Nursing Administrative Coordinator
Pennsylvania Hospital
01.2020 - Current
Diversity, Equity and Inclusion Co-Chair of The People/Community Group
Pennsylvania Hospital
01.2020 - Current
Clinical Staff Nurse, Emergency Department, Per Diem
Einstein Medical Center Montgomery
01.2018 - Current
Sickle Cell Taskforce Contributor
Pennsylvania Hospital
01.2018 - 01.2021
Clinical Staff Nurse Level III Emergency Department
Pennsylvania Hospital
01.2010 - 01.2020
Per Diem Staff Nurse GI Surgical Telemetry Unit
The Valley Hospital
01.2008 - 01.2010
Clinical Staff Nurse Level II- CHF/Telemetry Unit
Hackensack University Medical Center
01.2007 - 01.2010
Clinical Staff Nurse Level I- GI/Trauma Surgical Unit
Hospital of the University of Pennsylvania
01.2006 - 01.2007
Master of Science in Nursing, Leadership in Health Systems Management -
Drexel University
Bachelor of Science in Nursing (Cum Laude) -
Temple University
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