Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Christina Foster

Seattle,Washington

Summary

A recent graduate from Sandra Day O' Connor School of Law, receiving a Master's in Human Resource

Management and Employment Law. Persuasive and astute HR team member with successful

background achieving favorable contracts, managing grievances and building strong relationships.

Professional in communicating concerns in-person and in writing. Expert in labor law compliance and

corrective action implementation.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Employee Relations and Compliance Specialist

Guardian Security Systems
02.2024 - Current
  • Organized and led compliance meetings with management staff and stakeholders to discuss emerging risks
  • Developed and implemented control policies to mitigate risks while enhancing compliance with regulatory agencies
  • Maintained up-to-date knowledge of relevant laws, regulations, and best practices in compliance management
  • Process leave of absences (FMLA, PFML and ADA), and be a main point of contact for ADA interactive process
  • Developed and implemented compliance policies and procedures for organizations, including from scratch 2024-2025 handbook
  • Served as a point of contact for employees seeking guidance on compliance matters, instilling confidence in the organization''s commitment to regulatory adherence.
  • Maintained and updated employee records to reflect changes in employment, compensation and withholdings
  • Supports performance management, disciplinary action/performance improvement/terminations.
  • Acted as first point of contact for payroll and benefit inquiries

Human Resources Assistant

Guardian Security Systems
07.2023 - 02.2024
  • Coordinated new-hire orientation sessions and trained new hires on facility procedures
  • Facilitated daily operations of HR department with general and administrative support
  • Compiled and updated employee records in digital and physical file systems
  • Ensure compliance with data privacy and confidentiality policies
  • Assist in maintaining compliance with federal and state employment laws
  • Processed personnel leave-request forms, new hire packets and benefits information
  • Increased efficiency in recruitment, hiring 19 employees with 92% retention rate in first 6 months of employment, including executive level hires.

Customer Service Lead

Love It Personalized
09.2018 - 07.2023
  • Developed customer service and technical support policies and procedures
  • Investigated customer issues and tracked customer service data to identify trends and opportunities for improvement
  • Assisted in the recruitment and selection of customer service representatives
  • Responded to customer inquiries and complaints in a timely and professional manner
  • Monitored customer service calls to ensure customer service representatives were providing accurate and efficient customer service
  • Introduction to Human Resources in ensuring small business compliance with local, state and federal laws

Education

MBA - Human Resources And Employment Law

Arizona State University
06.2024

Bachelor of Arts - Psychology

University of Washington
06.2022

Skills

  • Ethics management
  • Recruiting
  • Compliance Oversight
  • Performance improvement strategies
  • Ethics and Compliance
  • Disciplinary action management
  • Diversity and Inclusion

Certification

  • SHRM-CP Certification
  • Managing Leaves and Laws- Archbright

Timeline

Employee Relations and Compliance Specialist

Guardian Security Systems
02.2024 - Current

Human Resources Assistant

Guardian Security Systems
07.2023 - 02.2024

Customer Service Lead

Love It Personalized
09.2018 - 07.2023

MBA - Human Resources And Employment Law

Arizona State University

Bachelor of Arts - Psychology

University of Washington

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Christina Foster