Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Christina Galloway

Natchez,MS

Summary

I have taken great to build my life on a foundation of trust, integrity

,and respect. I strive for excellence and engage 100% of my heart, skills and intellect in everything I do. I appreciate challenges and seek daily to rise above any limitations and I exceed in providing skills to prioritize and multi-task in fast paced working environments. Successfully working as a part of of team or to myself to reach personal and business goals.

Overview

11
11
years of professional experience

Work History

Customer Service Representative

Executive Staffing Solutions
Jackson , MS
02.2023 - 01.2024
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Excelled in exceeding daily credit card application goals.
  • Consulted with customers to resolve service and billing issues.

Laborer

Liuna Local 360
Clarksville , AR
03.2020 - 01.2023
  • Performed regular servicing and preventive maintenance on assigned equipment.
  • Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
  • Assisted with basic maintenance tasks such as sweeping, mopping, painting, and cleaning.
  • Demonstrated best safety practices working at heights and lifting various objects.
  • Maintained accurate records of inventory levels and product locations in the warehouse.

Security Officer

Entergy
Port Gibson, MS
03.2019 - 02.2020
  • Monitored security cameras to identify and respond to suspicious activity.
  • Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
  • Operated x-ray and body scanning equipment to prevent prohibited items from being carried onto premises.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.

Correctional Officer

Core Civic
Natchez, MS
07.2013 - 02.2019
  • Inspected cells and conducted random searches of common areas.
  • Maintained inmate logs and entered information into electronic offender record systems for regulatory monitoring.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
  • Supervised residents during meal distribution and intake, recreation time and work-site performance.

Education

High School Diploma -

Natchez High School
Natchez, MS
05-2012

Skills

  • Inbound and Outbound Calling
  • Data Entry
  • Product Sales
  • Customer Consulting
  • Active Listening
  • Professional Telephone Demeanor
  • Reading Comprehension
  • Microsoft Office
  • Microsoft Outlook
  • Credit Card Payment Processing
  • Order Processing
  • Problem Resolution
  • Typing 40 WPM
  • Microsoft PowerPoint
  • Microsoft Excel
  • High-Energy Attitude

References

References available upon request.

Timeline

Customer Service Representative

Executive Staffing Solutions
02.2023 - 01.2024

Laborer

Liuna Local 360
03.2020 - 01.2023

Security Officer

Entergy
03.2019 - 02.2020

Correctional Officer

Core Civic
07.2013 - 02.2019

High School Diploma -

Natchez High School

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Christina Galloway