Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Christina Glover

Automotive
North Augusta,SC

Summary

Hardworking employee enthusiastic about learning the automotive field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Smart Service Advisor known for being valued team player and dedicated employee. Looking for new position where career spanning 8 years can be used to help bring greater success to exciting company.

Overview

8
8
years of professional experience
1
1
Certificate

Work History

Service Advisor

C&C Automotive
Warrenville , SC
09.2019 - Current
  • Pleasantly greeted customers and asked open-ended questions to better determine needs.
  • Suggested add-on services that would be helpful to customers and improve bottom line.
  • Developed estimates by costing materials, supplies and labor.
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Informed customers of service specials, completion times and service expenses to provide exemplary customer service.
  • Documented problems and corrective actions to maintain records.

Automotive Technician

CarMax
Augusta , GA
06.2016 - 09.2019
  • Completed full vehicle inspections to check for leaks, damage or other issues of concern.
  • Replaced damaged, missing or defective parts with new and refurbished components.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing and filter replacement.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.

Automotive Technician

Pep Boys
Augusta, GA
06.2014 - 06.2016
  • Completed full vehicle inspections to check for leaks, damage or other issues of concern.
  • Replaced damaged, missing or defective parts with new and refurbished components.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Changed, rotated and balanced tires on different types of vehicles.
  • Used specialized tools to detect leaks in gas and refrigerant systems.
  • Corrected unsafe conditions in work areas and immediately reported correctable conditions to supervisor.

Education

Certificate - Automotive Technology

Augusta Technical College
Augusta, GA
05.2015

Associate of Arts - Communications

Andrew College
Cuthbert, GA
05.2008

High School Diploma -

Lee County High School
Leesburg, GA
05.2005

Skills

  • Customer Data Confidentiality
  • Team Collaboration
  • Service Recommendations
  • Upbeat and Positive Personality
  • Vehicle Operation and Assessment
  • Time Management
  • Air Conditioning Service
  • Work Orders and Documentation
  • Repair Cost Estimation
  • Customer Relations
  • Electrical System Maintenance
  • Job Scheduling

Certification

ASE certified in suspension, brakes and general maintenance. Also acquired section 609 certification from the EPA. Completed multiple classes on electrical diagnostics and repairs.

Timeline

Service Advisor

C&C Automotive
09.2019 - Current

Automotive Technician

CarMax
06.2016 - 09.2019

Automotive Technician

Pep Boys
06.2014 - 06.2016

Certificate - Automotive Technology

Augusta Technical College

Associate of Arts - Communications

Andrew College

High School Diploma -

Lee County High School

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