Christina Gunter
Dallas,GA
Summary
Dynamic Shift Lead Caregiver at Kimberly’s Personal Care Home, skilled in employee training and strategic thinking. Enhanced patient care through individualized activities and streamlined workflows, fostering strong relationships built on trust. Recognized for problem-solving abilities and maintaining compliance with HIPAA, ensuring optimal support for patients with unique health challenges.
Overview
2022
2022
years of professional experience
Work History
Shift Lead Caregiver
Kimberly’s Personal Care Home
Dallas Ga
2016 - 2022
- Educated family members on best practices for supporting their loved one''s ongoing health goals and challenges.
- Maintained strict confidentiality regarding sensitive patient information in compliance with HIPAA regulations and professional ethics.
- Implemented creative solutions to address unique challenges faced by individual patients, optimizing care delivery while maintaining resource efficiency.
- Developed individualized activities to stimulate cognitive function and encourage social interaction among patients with dementia or Alzheimer''s disease.
- Streamlined workflow processes by implementing organizational systems that improved overall efficiency within caregiving teams.
- Coordinated with healthcare professionals to develop comprehensive care plans tailored to each patient''s specific requirements.
- Conducted comprehensive assessments of new patients upon admission to determine appropriate level of support required for optimal care provision.
- Assisted patients with mobility limitations through proper transfer techniques and adaptive devices to ensure safe movement within their homes.
- Boosted patient morale by fostering strong relationships built on trust, empathy, and open communication.
- Facilitated smooth transitions between shifts by preparing detailed handover notes outlining critical information about each patient''s status.
- Provided timely assistance with personal hygiene tasks such as bathing, grooming, dressing, maintaining dignity and respect throughout the process.
- Enhanced patient well-being by providing compassionate and attentive care, addressing individual needs and preferences.
- Ensured accurate record-keeping of vital signs, medication intake, and daily activities for effective monitoring of patients'' progress.
- Mentored junior caregivers, helping them develop essential skills and confident decision-making abilities in high-pressure situations.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted patients with self-administered medications.
- Assisted in the kitchen preparing meals and ensuring residents received quality meals.
- Assisted with ground work, housekeeping, and working all shifts.
Hostess
Mellow Mushroom Pizza Bakers
Midtown Atlanta
02.2020 - 11.2021
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Head Hostess
Red Lobster
Austell
05.2011 - 2016
- Managed guest flow and seating arrangements to optimize dining space and enhance customer satisfaction.
- Facilitated effective communication between front-of-house and kitchen staff to ensure timely service delivery.
- Developed and maintained an organized reservation system to accommodate guest preferences and special requests.
- Assisted in training new host staff to uphold established service standards and improve team efficiency.
- Implemented strategies to enhance guest experiences, resulting in positive feedback and repeat visits.
- Resolved guest complaints and conflicts promptly, ensuring satisfactory outcomes and maintaining restaurant reputation.
Education
High School Diploma -
High School Diploma -
Hiram High School
Hiram GeorgiaCNA, CPR, First Aid. - Nursing Assistant
CPR With Mickey
Dallas Georgia05.2021
Skills
- Customer service focus
- Employee training
- Guest service
- Team motivation
- Workplace safety
- Staff supervision
- Rules enforcement
- Staff development
- Quality control
- Daily reporting
- Employee evaluation
- Shift leadership
- Positive attitude
- Problem-solving
- Staff training and development
- Shift paperwork completion
Timeline
Hostess
Mellow Mushroom Pizza Bakers
02.2020 - 11.2021
Head Hostess
Red Lobster
05.2011 - 2016
Shift Lead Caregiver
Kimberly’s Personal Care Home
2016 - 2022
High School Diploma -
High School Diploma -
Hiram High School
CNA, CPR, First Aid. - Nursing Assistant
CPR With Mickey